[Remote-Position] Customer Service Agent  FT- Remote WFH After
This position is easy to learn and perfect for a first job. Customer Service Agent  FT- Remote WFH After Training! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary.   Come join our team of dynamic professionals at TeamHealth National Patient Service Center!
Bilingual English/Spanish is a plus!
Can Work From Home after training- equipment will be provided!
We offer Paid Training.
Training is On-site at our Cedar Bluff location in Knoxville, TN.
(4 weeks 8am - 5pm)
 *NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES**
Candidates with experience in retail and restaurant service are strongly encouraged to apply.
Benefits:
 Generous Personal Time Off
 8 Paid Holidays per year
 Quarterly bonus plans- gives you the chance to add to your income!
 Business casual dress code- we want you to feel comfortable at work!
 Learning and Development- internal subject matter experts offer ongoing training to get you up to speed
 Wellness programs that focus on emotional, social, physical, and financial wellbeing
 Flexible work schedule
What You'll Love About TeamHealth:
 Wellness programs- Our LiveWell program focuses on supporting you with all of your well-being needs so you can thrive Physically, Emotionally, Socially, and Financially!
 Work that Stays at Work. Your time off is yours!
 Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.
 Prepare for the Future. 401K program (Discretionary matching funds available)
JOB DESCRIPTION OVERVIEW:
This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 Provide service to patients in a professional manner.
 Provide excellent, concise communication.
 Learn and understand ETM software operation.
 Learn and understand billing and account operations.
 Answers and documents all telephone inquiries.
 Research and resolve problems with patients bills.
 Updates patients insurance coverage as needed.
 Prints courtesy claims and itemized statements.
 Rebills accounts after receiving insurance information.
 Arranges financial agreements with patients using budget plan as needed.
 Performs other duties and assignments as requested.
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
 High school diploma or equivalent required
 Understanding and familiarity with Microsoft Windows environment
 Ability to speak, listen and type simultaneously
 Strong communication skills (oral and written) required
https://www.teamhealth.com/california-applicant-privacy-notice/
Get job alerts by email. Sign up now!
Job Snapshot
Employee Type
Full-Time/Part-Time
Location
Knoxville, TN (Remote)
Job Type
Customer Service, Health Care
Experience
Not Specified
Date Posted
01/13/2025 Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Bilingual English/Spanish is a plus!
Can Work From Home after training- equipment will be provided!
We offer Paid Training.
Training is On-site at our Cedar Bluff location in Knoxville, TN.
(4 weeks 8am - 5pm)
 *NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES**
Candidates with experience in retail and restaurant service are strongly encouraged to apply.
Benefits:
 Generous Personal Time Off
 8 Paid Holidays per year
 Quarterly bonus plans- gives you the chance to add to your income!
 Business casual dress code- we want you to feel comfortable at work!
 Learning and Development- internal subject matter experts offer ongoing training to get you up to speed
 Wellness programs that focus on emotional, social, physical, and financial wellbeing
 Flexible work schedule
What You'll Love About TeamHealth:
 Wellness programs- Our LiveWell program focuses on supporting you with all of your well-being needs so you can thrive Physically, Emotionally, Socially, and Financially!
 Work that Stays at Work. Your time off is yours!
 Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance.
 Prepare for the Future. 401K program (Discretionary matching funds available)
JOB DESCRIPTION OVERVIEW:
This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
 Provide service to patients in a professional manner.
 Provide excellent, concise communication.
 Learn and understand ETM software operation.
 Learn and understand billing and account operations.
 Answers and documents all telephone inquiries.
 Research and resolve problems with patients bills.
 Updates patients insurance coverage as needed.
 Prints courtesy claims and itemized statements.
 Rebills accounts after receiving insurance information.
 Arranges financial agreements with patients using budget plan as needed.
 Performs other duties and assignments as requested.
Job Requirements:
QUALIFICATIONS / EXPERIENCE:
 High school diploma or equivalent required
 Understanding and familiarity with Microsoft Windows environment
 Ability to speak, listen and type simultaneously
 Strong communication skills (oral and written) required
https://www.teamhealth.com/california-applicant-privacy-notice/
Get job alerts by email. Sign up now!
Job Snapshot
Employee Type
Full-Time/Part-Time
Location
Knoxville, TN (Remote)
Job Type
Customer Service, Health Care
Experience
Not Specified
Date Posted
01/13/2025 Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now