[Remote] Platform Innovation, Implementation Supervisor

Note: The job is a remote job and is open to candidates in USA. DoorDash is a technology and logistics company focused on empowering local economies. The Platform Innovation team is seeking an Implementation Supervisor to lead core operations functions, including onboarding and support for restaurants, while overseeing installation and training initiatives. Responsibilities • Guide restaurants through new product onboarding processes • Oversee installation + on-site training, regularly helping in-field team members troubleshoot problems • Lead select team-wide initiatives (e.g., hardware deployment, training plans) Skills • 5+ years of working experience in roles such as but not limited to: restaurant management, startup/ restaurant tech/software strategy & operations, hardware + logistics operations, and/or support • You are a flawless executor who isn’t afraid to roll up your sleeves and get to the lowest level of detail to solve problems • You are comfortable with ambiguity, changing priorities and putting out fires - we are an early stage product and this will come with the territory • Willingness to travel up to 25% of business days is required • Knowledge of Microsoft Office / Google products • Experience working closely with technical products is a plus Benefits • 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) • Medical, dental, and vision benefits • 11 paid holidays • Disability and basic life insurance • Family-forming assistance • Mental health program Company Overview • DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • DoorDash has a track record of offering H1B sponsorships, with 226 in 2025, 510 in 2024, 413 in 2023, 612 in 2022, 439 in 2021, 126 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job