[Remote] Partnerships Manager (Remote in IL)

Note: The job is a remote job and is open to candidates in USA. Operation Warm is a nonprofit organization focused on providing warmth and comfort to children in need. They are seeking a Partnerships Manager to drive new business opportunities with CMP partners and support growth through proactive outreach and relationship management.

Responsibilities
• Identify and outreach to new strategic CMP partners with shared values to help the team build a strong pipeline and develop new partner relationships. Partnership lead opportunities will be provided
• Execute community partner outreach, growth and stewardship strategy in collaboration with managers and other internal teams
• Onboard assigned new partnership accounts. Meet or exceed annual individual KPI's and fundraising goals
• Utilize approved communication (presentations, emails, phone, contracts) and messaging. Create and deliver formal and informal presentations to new partners in small and large environments (both in-person and virtual)
• Provide regular progress updates to manager and ensure account revenue forecasts are accurate each month and accounts are moving through the sales pipeline
• Ensure that all required data is captured in Salesforce. Accurately and fully maintain all relevant partner records in Salesforce. Utilize exception reports to identify and correct any data errors or omissions
• Collaborate with Operation Warm departments (Marketing, Programs, Accounting, and Operations) to ensure seamless program execution and drive partner satisfaction and growth
• Train partners to access and utilize tools on our partner portal, assist with order configuration and placement, work to eliminate receivables, and answer partner questions as needed
• Act as knowledge point and remain abreast of all current partner and team activities
• Work harmoniously with all Operation Warm departments to exceed personal and organizational goals
• Attend (occasionally lead) and participate in Operation Warm in-person events
• Ensure forecast for assigned accounts is accurate
• Other duties, as assigned

Skills
• BA or BS undergraduate degree
• 3 years account management or donor/client facing experience
• Relationship oriented with excellent written and verbal communication skills
• Detail oriented with well-developed organization skills
• Demonstrated ability to work well with a team
• Must be flexible and adaptable
• Ability to organize and manage customer expectations and deliverables
• Ability to think on your feet and problem solve in real-time
• Highly proficient in Microsoft Suite (Word, Excel, PowerPoint, Teams, Outlook, OneNote)
• Experience with Salesforce and/or other CRM systems
• This position requires some travel
• Unwilling to accept any unethical conduct or outcomes that threaten the mission or values of Operation Warm
• Experience with nonprofit organizations is a plus
• Experience working in high-growth, performance focused environments
• Demonstrated business acumen
• Experience in preparing and presenting to an audience
• Spanish language proficiency a bonus/is preferred

Company Overview
• Operation Warm is a nonprofit organization that manufactures high-quality coats and shoes for children. It was founded in 1998, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 11-50 employees. Its website is https://operationwarm.org.

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