[Remote] Office - Customer Service Representative US

Note: The job is a remote job and is open to candidates in USA. Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers, focusing on obtaining the release of vehicles and offering solutions to enhance the customer experience.ResponsibilitiesProvide exceptional customer service to internal and external customers of CopartObtain the release of vehicles that are located at body shops and/or other locations including residencesOffer solutions that aid and facilitate a unique customer service experienceAnswer and place calls in a professional mannerFocus on call resolution and use company resources to gather information and offer solutions to meet customer needsOther duties as assignedSkillsOne year of office support experience in a customer service role preferredHigh School diplomaExcellent customer service skills and attitudeExcellent written and verbal skillsProficient with office equipmentAttention to detailProblem-solvingComputer proficiency - MS SuiteTyping speed 45WPMProfessional appearanceAbility to multi-task in a fast-paced environmentBilingual skills a plusOccasional overtime as neededBenefitsMedical/Dental/Vision401k plus a company matchESPP - Employee Stock Purchase PlanEAP - Employee Assistance Program (no cost to you)Vacation & Sick payPaid Company HolidaysLife and AD&D InsuranceDiscountsCompany OverviewCopart is a Vehicle auctioning company traded on NASDAQ with ticket CPRT. It owns it's own yards and maintenance personel. It was founded in 1982, and is headquartered in Fairfield, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.copart.com.



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