Remote Office Administrator – Customer Experience & Scheduling

Are you super-motivated, detail-oriented people person? Do you thrive in a fast-paced, ever-changing work environment where problem-solving is the norm? Are you energized with making customers happy? Do you smile when you hear “texting”? If you answered YES to the above, read on! About The ProClean Team We run a fast-growing business that helps customers maintain their properties. We believe in the unlimited potential of our employees and want to help our clients take the stress out of maintaining their property. Initially started as a seasonal company, The ProClean Team is an established but rapidly growing company that provides exterior cleaning services. Within the next three years, we will grow our customer base and services to the entire Puget Sound region providing exterior property maintenance to homeowners and commercial properties at a great value Because of all this GROWTH, we need someone who can help us establish a clear friendly content in our marketing message. This is where you come in. This is for you if: You’re passionate about success and genuine about helping people. You are hard-working and willing to put in extra time to complete the job on schedule. You love to solve problems and achieve goals. Details are your thing. You are self-motivated and get stuff done with minimal direction; the job is done when it’s done right. You can handle occasional stress of high demand seasons. The Role You will be: The brand ambassador of our company. You’re the face of the company! You have the responsibility of providing quick and friendly communication with our customers, looking for opportunities to “wow” our customers. Dependability and friendliness is your secret sauce. If you are lightning fast responding to texts and phone calls you will easily do well in this position. Keeping records in our CRM, taking control of customer complaints, managing other admins and taking on special projects will keep you on your feet. (ok not literally) Our clients depend on you for scheduling, estimating and general communication. Our branding, marketing and sales approach is about presenting our services in a way that solves the customers problems. We need you to embody these core values. Because details are a thing in this role, please provide a video recording tell me your super power (what special ability will you be bringing to the team to make us better) and text it to four two five, 312, three one three eight. Yes, this is a test. I will not respond to applications from indeed without your intro first. Bonus points if you don’t mind responding to customers after work hours. • The Benefits Be a part of an amazing team with other high performers who work hard and have a ton of fun together Enjoy a lifestyle full of satisfaction doing what you love Work remotely from your house. Typically Monday through Friday. Can be full time, part time, temporary or permanent. For the right person we will work with you and your needs! Job Types: Full-time, Part-time, Temporary Pay: $16.00 - $20.00 per hour Benefits: • Paid time off Work Location: Remote Apply tot his job