[Remote] Moving Operations Specialist Temp (US, Virtual)

Note: The job is a remote job and is open to candidates in USA. Sirva is a leading global relocation management and moving services company, and they are seeking a Moving Operations Specialist. The primary objective of this role is to serve as the subject matter expert for moving operations, acting as the main point of contact for the agent network and ensuring compliance while driving quality and customer satisfaction.ResponsibilitiesManage escalationsPerform system audits to ensure agent network complianceManage cost controls and approvals of exceptions and 3rd party costsActs as the main point of contact for SIRVA Relocation and the agent network before, during, and after each relocationWork with other members of the team to ensure the best experience for our customersWorks with IT on system enhancementsDocument all interaction with agents and ReloSkillsAssociate's degree or business diploma required (or equivalent experience)Exceptional customer service skillsAbility to multitask in a fast-paced environmentAttention to detailAnalytical and problem-solving skillsOutstanding communication skillsDomestic House Hold Goods background preferredSelf-motivatedBenefitsComprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more.Company OverviewSIRVA provides mobility & relocation services to corporate customers, individual consumers, and military and government agencies worldwide. It was founded in 1998, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.sirva.com.



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