[Remote] Lock Desk Analyst II

Note: The job is a remote job and is open to candidates in USA. First Colony Mortgage is seeking a Lock Desk Analyst II to support day-to-day lock desk operations. The role involves processing and validating lock requests, ensuring pricing accuracy, and collaborating with internal teams while contributing to process improvement initiatives. Responsibilities Process and validate lock changes, re-locks, and extensions within established policies Communicate pricing or lock-related guidance to internal stakeholders Reconcile discrepancies in lock data between LOS and pricing engine Generate basic reports on lock pipeline activity and turnaround times Assist with margin tracking and ensure proper documentation for audit compliance Participate in training sessions and special projects as needed Skills Bachelor's degree in Business, Finance, Economics, or related field 1–3 years of experience in mortgage lending, lock desk, or loan operations Familiarity with pricing engines (Optimal Blue, EPPS) and LOS platforms (Encompass preferred) Proficient in Excel, including pivot tables and basic lookups Strong analytical and communication skills Intermediate Excel proficiency (pivot tables, VLOOKUP, formatting) Familiarity with LOS and PPE systems Strong documentation and audit readiness Ability to multitask and meet daily pricing/locking deadlines Professional communication and internal customer support Benefits 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Company Overview First Colony Mortgage is a community bank that focuses on offering a complete range of mortgage and loan needs. It was founded in 1984, and is headquartered in Pleasant Grove, Utah, USA, with a workforce of 201-500 employees. Its website is