[Remote] Library Systems and Applications Support Specialist (Remote)

Note: The job is a remote job and is open to candidates in USA. Inside Higher Ed is associated with the University of Denver Libraries, which serves a diverse population and promotes collaborative teaching and learning. They are seeking a Library Systems and Applications Support Specialist to provide essential support for the library's technology infrastructure, focusing on integrated library system administration, user authentication, and website maintenance. Responsibilities • Provide technical and administrative support for the library's ILS and user authentication systems, including troubleshooting configurations and integration issues. • Serve as a backup resource for the library's developers. Assist in diagnosing issues and filling in on projects when additional support is needed. • Support library website maintenance projects in collaboration with the DUX Librarian; assist with light design updates, basic interface adjustments, and content auditing. • Conduct usability testing and functional audits of homegrown library applications to identify bugs, inconsistencies, or improvement opportunities. • Collaborate with technical and non-technical staff as needed to ensure smooth library operations. Skills • Combination of education and experience in a systems development environment equal to two years of web development. • Proficiency in the English language is needed. • Proven ability to diagnose and resolve technical issues related to library systems, authentication, and web applications. • Skilled at balancing multiple priorities, meeting deadlines, and adapting to evolving technology needs in a part-time capacity. • Effective at translating technical concepts for non-technical audiences and working closely with cross-functional teams. • Maintains accuracy in system configuration, documentation, and testing workflows. • Understands the importance of usability, accessibility, and inclusive design in maintaining library technologies. • Experience with library systems and tools such as Alma, Primo VE, LibGuides, and their integrations with other platforms and services. • Familiarity with Drupal, including content updates, module configuration, and site maintenance. • Basic scripting or development skills (e.g., HTML, CSS, JavaScript, Python, or PHP). Education Requirements • High School Diploma or GED • Bachelor's Degree in Computer science, Information Science or a related technical field. Benefits • The University of Denver offers some benefits for non-benefited employees. Company Overview • Inside Higher Ed is the online source for news, opinion, and jobs related to higher education. It was founded in 2004, and is headquartered in Washington, District of Columbia, USA, with a workforce of 51-200 employees. Its website is Apply tot his job