[Remote] Junior Network Operations Engineer

Note: The job is a remote job and is open to candidates in USA. Vultr is a leading cloud infrastructure company that aims to provide high-performance cloud solutions globally. The Junior Network Operations Engineer will support the health and stability of the network infrastructure, working directly with customers and internal teams to troubleshoot and improve network performance. Responsibilities Work directly with customers through tickets to onboard BYO-BGP customers, troubleshoot performance issues related to availability, reachability, latency, and jitter as well as cloud native VPC networks Research network events to identify potentially contributing technical debt, architecture issues, or process problems and take ownership of driving end to end improvements across the platforms Compose, review and test procedure documentation which provides for scheduled maintenance that eliminates customer impact and improves the overall customer experience Work with internal teams to ensure that network issues including automation are resolved quickly Troubleshoot issues to identify issues at any layer of the OSI Model Skills Experience with network operations troubleshooting, planning and deployment of network changes A minimum of 1-2 years of experience with BGP based networks, including comprehensive experience with Internet scale routing tables, IRR's, RIR's, RPKI, routing policies, peering policies and architectures Understanding of technologies and protocols such as VxLAN, EVPN Understanding of networking in the cloud including VPC's, NFV, Direct Connect, and IPsec Skilled with documenting the troubleshooting processes for repetitive tasks Proactive approach to detecting network issues before they become a larger problem Experience opening and following up tickets with vendors and transit providers Understanding of 1 or more vendors and operating systems such as Juniper, Cisco, Brocade, Cumulus, and SONiC Flexible schedule to meet scheduled Maintenance requirements, which may include weekends and holidays Constant is hiring for a highly skilled candidate to meet our 24x7x365 operational requirements Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred) Knowledge of building scripts/tools to automate repeatable network changes and to gather network health data is preferred Scripting in Python and knowledge of Ansible playbooks is a plus Certifications such as CCNA, JNCIA are highly preferred Benefits 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Company Overview Vultr is an AI cloud infrastructure platform offering latest generation NVIDIA GPUs and AMD CPUs and GPUs across 32 worldwide regions It was founded in 2014, and is headquartered in West Palm Beach, Florida, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship Vultr has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.