[Remote] Intern (Quality Assurance)

Note: The job is a remote job and is open to candidates in USA. Leidos QTC Health Services is seeking an Intern on our VA Operations team. As an Intern, you will have the opportunity to gain hands-on experience in the operations and management of our organization, while working closely with our QA Team to ensure the quality of our services by conducting audits, completing projects and identifying areas of improvements. Responsibilities Maintain accurate documentation and records on all assigned projects Observe operations and identify areas of learning opportunities Review workflow activities Work with managers on projects, observe and learn project management skills Assist supervisor in reviewing daily performance metrics Work with Operations Manager to perform a variety of tasks that support operations Perform other duties and responsibilities as assigned Skills A High School diploma or equivalent experience/combined education Actively studying towards a Bachelor's or Master's Degree in a relevant field i.e. healthcare, project management, operations management Solid analytical, problem-solving and presentation skills; as well as ability to process analytics Demonstrated self-motivation, drive and initiative Basic knowledge of medical terminology a plus Experience with MS Office, PowerPoint, Excel, Tableau a plus Excellent verbal and written communication skills Strong attention to details and excellent organizational skills Excellent customer service, organization and computer skills An ability to utilize proper telephone etiquette and scheduling skills An ability to multi-task in a fast paced and deadline driven environment An ability to maintain professionalism and a positive service attitude at all times Working knowledge of web-based and electronic communications Exceptional interpersonal skills An ability to foster excellent relationships and credibility at all levels of the organization Benefits Health and Wellness programs Income Protection Paid Leave Retirement Company Overview Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. It was founded in 1981, and is headquartered in San Dimas, California, US, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship QTC Management, Inc. has a track record of offering H1B sponsorships, with 4 in 2025, 2 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.