[Remote] HR Business Partner

Note: The job is a remote job and is open to candidates in USA. Genesys is a company that empowers organizations to improve customer and employee experiences through its AI-powered platform. The HR Business Partner role focuses on enhancing HR operations, driving data-informed decision-making, and ensuring alignment between business priorities and people outcomes across North America.ResponsibilitiesDrive operational excellence by supporting and optimizing HR processes across Corporate Services, improving efficiency and consistency in North AmericaDevelop and deliver targeted HR training programs that strengthen capability, elevate advisory skills, and improve team effectivenessEnhance performance management and talent workflows by identifying gaps and implementing scalable process improvementsMaintain high integrity of HR systems and employee data by auditing records and ensuring compliance with internal standards and regulationsGenerate and interpret HR analytics, dashboards, and metrics to inform strategic decisions and improve workforce outcomesPartner with HR and cross-functional teams to advance inclusion initiatives that improve employee engagement and representationEnsure adherence to U.S. employment laws and internal policies, reducing risk and strengthening compliance frameworksCollaborate with Centers of Excellence and HR leadership to align regional execution with global HR strategy and prioritiesIdentify opportunities to improve HR tools, systems, and workflows, contributing to continuous innovation and scalabilitySupport cross-functional HR projects that enhance organizational effectiveness and employee experienceSkills1 to 3 years of experience in Human Resources or a related fieldBachelor's degree or equivalent practical experienceStrong proficiency in Microsoft Excel, including data analysis and reporting techniquesExperience working with HRIS platforms and maintaining data accuracySolid understanding of HR policies, procedures, and U.S. employment regulationsExcellent written and verbal communication skillsProven ability to handle sensitive and confidential information with discretionExperience or exposure to employee relations practicesStrong organizational skills with high attention to detail and prioritization abilityExperience working in a fast-paced, global organizationDemonstrated problem-solving ability with a customer-focused mindsetFamiliarity with HR analytics tools, learning systems such as Articulate, or labor relationsBilingual or multilingual communication skillsBenefitsMedical, Dental, and Vision Insurance.Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsCompany OverviewGenesys enables organizations to orchestrate the best AI-powered experiences to drive customer loyalty and growth. It was founded in 1990, and is headquartered in Menlo Park, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.genesys.com.



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