[Remote] Process Optimization Engineer

Note: The job is a remote job and is open to candidates in USA. SanMar is a company that values the contributions of its employees and is seeking a Process Optimization Engineer. This role involves working with various stakeholders to implement projects and improve distribution systems, ensuring operational excellence and providing support for distribution-related solutions. Responsibilities Lead implementation of continuous improvement initiatives aimed at enhancing SanMar’s distributions systems and processes Work with stakeholders and end users to plan and execute solutions that meet business needs and ensure best operational practice Research, analyze, and troubleshoot SanMar distribution systems; understands the operation and dependencies of the solutions and processes, and how they are used by business customers Assist Project/Program Managers with creation of detailed project plans and frameworks; lead execution of critical project milestones and related status reporting Act as point-of-contact for vendors and industry members regarding distribution related solutions and related peripherals Provide Tier III functional support and training to Distribution staff and first/second line IT support teams; escalates to technical resources as appropriate Create documentation for systems, tools, and processes for internal team and IT Service Desk use Subject matter expert for distribution systems end users Work closely with technical teams to identify, design and deliver changes to system environments; ensures technical projects are in lock-step with functional requirements Key consultant and change leadership in the optimization of current solutions and the technical design of new solutions Cross-functional involvement in build and User Acceptance testing activities as needed Perform other duties as assigned Comply with all policies and standards Skills Bachelor's Degree in an Industrial Engineering or Technology Discipline or equivalent industry experience 1-3 years of experience delivering continuous improvement initiatives in a distribution or comparable setting, using recognized methodologies such as Lean/Six Sigma 1-3 years of experience using technology-based distribution systems Familiarity with HighJump/Korber, Infios, Proship Parcel Management, WMS equipment (Voice, RF, Scanning) Background in Industrial/Optimization Engineering principles Solid subject matter expertise using technology-based distribution systems Excellent MS Excel skills; ability to write and execute basic to intermediate SQL queries Excellent troubleshooting and analytical skills; ability to learn quickly and resolve issues self-sufficiently Ability to work cooperatively with all levels of individuals across the SanMar and Vendor organizations Excellent interpersonal skills and ability to add narrative to data and paint a clear picture for their audience Appropriate sense of urgency and prioritization, passion for problem solving Organized, thorough, detailed Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed Ability to travel frequently as needed to support SanMar distribution network up to 50% or more 1-3 years of customer service functional and/or technical support experience Six Sigma Green Belt Certification Benefits Comprehensive medical, dental, and vision benefits 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle Life insurance Short/long-term disability coverage Paid maternity/paternity leave Pet insurance Company Overview SanMar is a promotional apparel and wholesale supplier provides superior services and products. It was founded in 1971, and is headquartered in Issaquah, Washington, USA, with a workforce of 1001-5000 employees. Its website is