REMOTE HOTEL SALES SPECIALIST
Location: Tulsa OK, Oklahoma City, OK, and Dallas Metro preferred
Posting Date: September 27, 2024
About FUSED Topline Solutions
FUSED Topline Solutions (FTS) is the industry’s only truly integrated sales and revenue management solution. We believe the key to success is having four principled components of profitable revenue generation (sales, revenue, brand, and property) functioning as one. All employees at FUSED have an emphasis on either sales or revenue management but are cross-trained in the other to ensure the two components are fully integrated. At FUSED Topline Solutions, we strive to be a family-forward company intent on reinvigorating hospitality employment and careers.
Essential Job Functions:
Handles inquiries for group business and locally negotiated rates for multiple limited or select-service hotels. The size of the portfolio will be determined based on experience and competency
Provide clients with personalized detailed proposals outlining availability, rates, and hotel details
Respond to leads through Cvent, PartnerNet, Brand.com, and other sources for all properties
Follow up with clients through phone calls and emails on outstanding bids
Create and negotiate contracts for group business and locally negotiated rates
Once a signed contract is received, send countersigned contract to the client, update CRM, building block in the brand system, and send booking instructions to the client
Manage Room Blocks
Load “Room Pick Up” reports in a CRM platform
Ongoing prospecting to solicit new and enrich existing FTS clients, which will meet and exceed revenue goals
Provide weekly and monthly production reports to property leaders and ownership groups
Assist with special projects assigned by the position’s Topline Specialist
Stay current and knowledgeable with brand and FTS training and SOPs
Follow all procedures and policies set forth by the Brand, Company, and department
Essential Core Skills and Competencies:
Excellent listening and communication skills, with the ability to respond quickly to needs and requests
Proven ability to create and maintain healthy, positive, and productive relationships, with both internal and external customers
An aptitude to solve complex issues
Proficient in all MS Office / 365 platforms and working knowledge of the brand systems of their portfolio
Develop and maintain daily, weekly, and monthly dashboards and reports for the levers that drive the business
Able to work independently, take initiative to seek ways to assist both the internal and external customer
Drive analytical rigor across the organization to guide outstanding decision-making
Conduct sales coverage gap analysis
Ability to manage multiple priorities in a fast-paced environment
Requires ability to take written and verbal direction in English and speak English clearly
Exceptional organizational skills with the ability to balance and prioritize work
Fosters the FTS Culture in the department and throughout the company to ensure fulfillment of FTS’s Vision and unity of purpose
Location and Expected Work Hours:
Required technology to support this position will be provided by FTS
Work may exceed 40 hours per week M-F to include possible evenings and weekends
Flexible scheduling and time off, which includes holidays
A valid driver’s license and access to transportation for periodic travel
Education and Experience:
High school diploma or equivalent
Higher Education degree preferred
2+ years of Hotel Experience required
Hotel branded experience preferred
2+ years of sales and/or revenue management experience preferred; on property or remote
Revenue Management certifications preferred
Previous remote work experience preferred
Benefits:
Annual compensation range begins at $58,000 and is based on experience and certifications
Benefits packages include medical, dental, and vision plans as well as a retirement saving plan
Flexible scheduling and time off, which includes holidays
Professional development allowance annually
This position will be onboarded and supported by a FUSED Topline Specialist.
Apply Now
Apply Now
Posting Date: September 27, 2024
About FUSED Topline Solutions
FUSED Topline Solutions (FTS) is the industry’s only truly integrated sales and revenue management solution. We believe the key to success is having four principled components of profitable revenue generation (sales, revenue, brand, and property) functioning as one. All employees at FUSED have an emphasis on either sales or revenue management but are cross-trained in the other to ensure the two components are fully integrated. At FUSED Topline Solutions, we strive to be a family-forward company intent on reinvigorating hospitality employment and careers.
Essential Job Functions:
Handles inquiries for group business and locally negotiated rates for multiple limited or select-service hotels. The size of the portfolio will be determined based on experience and competency
Provide clients with personalized detailed proposals outlining availability, rates, and hotel details
Respond to leads through Cvent, PartnerNet, Brand.com, and other sources for all properties
Follow up with clients through phone calls and emails on outstanding bids
Create and negotiate contracts for group business and locally negotiated rates
Once a signed contract is received, send countersigned contract to the client, update CRM, building block in the brand system, and send booking instructions to the client
Manage Room Blocks
Load “Room Pick Up” reports in a CRM platform
Ongoing prospecting to solicit new and enrich existing FTS clients, which will meet and exceed revenue goals
Provide weekly and monthly production reports to property leaders and ownership groups
Assist with special projects assigned by the position’s Topline Specialist
Stay current and knowledgeable with brand and FTS training and SOPs
Follow all procedures and policies set forth by the Brand, Company, and department
Essential Core Skills and Competencies:
Excellent listening and communication skills, with the ability to respond quickly to needs and requests
Proven ability to create and maintain healthy, positive, and productive relationships, with both internal and external customers
An aptitude to solve complex issues
Proficient in all MS Office / 365 platforms and working knowledge of the brand systems of their portfolio
Develop and maintain daily, weekly, and monthly dashboards and reports for the levers that drive the business
Able to work independently, take initiative to seek ways to assist both the internal and external customer
Drive analytical rigor across the organization to guide outstanding decision-making
Conduct sales coverage gap analysis
Ability to manage multiple priorities in a fast-paced environment
Requires ability to take written and verbal direction in English and speak English clearly
Exceptional organizational skills with the ability to balance and prioritize work
Fosters the FTS Culture in the department and throughout the company to ensure fulfillment of FTS’s Vision and unity of purpose
Location and Expected Work Hours:
Required technology to support this position will be provided by FTS
Work may exceed 40 hours per week M-F to include possible evenings and weekends
Flexible scheduling and time off, which includes holidays
A valid driver’s license and access to transportation for periodic travel
Education and Experience:
High school diploma or equivalent
Higher Education degree preferred
2+ years of Hotel Experience required
Hotel branded experience preferred
2+ years of sales and/or revenue management experience preferred; on property or remote
Revenue Management certifications preferred
Previous remote work experience preferred
Benefits:
Annual compensation range begins at $58,000 and is based on experience and certifications
Benefits packages include medical, dental, and vision plans as well as a retirement saving plan
Flexible scheduling and time off, which includes holidays
Professional development allowance annually
This position will be onboarded and supported by a FUSED Topline Specialist.
Apply Now
Apply Now