[Remote] Home Care Service Coordinator (Scheduling)

Note: The job is a remote job and is open to candidates in USA. Addus HomeCare is dedicated to helping older adults and individuals with disabilities live safely and independently at home. The Home Care Service Coordinator is responsible for scheduling and supervising in-home care workers and ensuring client services are uninterrupted. Responsibilities • Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence • Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted • Contacts care providers and clients to provide service updates • Conducts monthly client wellness calls and conducts home visits as required • Provides thorough, complete follow-through on escalated client complaints and theft claims • Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines • Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter • Maintains a high degree of confidentiality at all times due to access to sensitive information • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency • Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements • Abides by all regulations, policies, procedures and standards Skills • Must have high school diploma or equivalent • 1 year of Industry experience required • Interpersonal, organizational and communication skills • Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program • Must have reliable transportation • Supervisory and/or home care experience preferred Benefits • Medical, Dental and Vision Benefits • Monthly Bonus • Daily Pay Option • Continued Education • PTO Plan • Retirement Planning • Life Insurance • Employee discounts Company Overview • Addus HomeCare is one of the nation's largest and fastest growing providers of personal home care and support services. It was founded in 1979, and is headquartered in Frisco, Texas, US, with a workforce of 10001+ employees. Its website is Apply tot his job