[Remote] Front Desk - Cosmetic Surgery Center (Training Provided!)

Note: The job is a remote job and is open to candidates in USA. Sono Bello is America's top cosmetic surgery specialist, with a dynamic and high-energy work environment. They are seeking a Consult Experience Specialist (CES) who will be the first point of contact for patients, ensuring an exceptional experience throughout their journey. Responsibilities Greet patients warmly, verify appointments, and ensure a seamless introduction to the office Provide exceptional customer service throughout the patient’s journey, maintaining a professional and positive demeanor Support Sales Consultants by facilitating consultations and assisting with administrative tasks Ensure accurate data entry and operational efficiency by scheduling appointments, processing payments, and preparing deposits Collaborate with team members to identify patient success stories for online endorsements Assist with patient inquiries and follow-ups, both pre- and post-operative Support cross-selling of additional services by preparing quotes and consent forms, as needed Skills High school diploma or equivalent Experience in customer service or front-desk roles, ideally in medical or aesthetic settings Excellent verbal and written communication skills with strong interpersonal abilities Ability to multitask and prioritize effectively in a fast-paced environment Proficiency with computer systems and software, including Microsoft Office Professional demeanor and commitment to providing exceptional client experience Bachelor's degree Knowledge of medical terminology and procedures Benefits Incentives Equity Health coverage 401(k) matching Paid time off Parental leave Medical Dental Vision Life Insurance 401K EAP PTO Paid Holidays Company Overview Sono Bello is a medical practice specializing in laser liposuction and body contouring services. It was founded in 2012, and is headquartered in Bellevue, Washington, USA, with a workforce of 1001-5000 employees. Its website is