[Remote] Forward Deployed Engineer (Short-term Contract)

Note: The job is a remote job and is open to candidates in USA. ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. As a Forward-Deployed Engineer, you will work closely with operational teams to identify automation opportunities and build AI-driven solutions that streamline workflows. Responsibilities • Embed with operational teams to observe workflows, uncover root causes, and identify where automation and AI agents can meaningfully reduce friction • Break down complex, manual processes into clean system flows and technical requirements • Build AI agents and agentic workflows to automate repetitive tasks • Own the full lifecycle: observe → prototype → validate with domain experts → harden → productionize • Build reliable systems with logging, retries, monitoring, and guardrails for edge cases • Collaborate with Product and Engineering when automations interface with core systems; operate independently for everything else • Validate solutions with domain experts and iterate quickly based on feedback • Document and publish reusable modules into our Automation Hub that accelerate future automation projects • Drive fast iteration: ship small, gather feedback, and improve quickly Skills • 1-3 years of software engineering experience, ideally in fast-paced SaaS, B2B platform, or high-growth startup environments. Exceptional new graduates with a strong portfolio of AI agents, workflow automation projects, or hackathon wins are encouraged to apply • Strong full-stack engineering skills, including experience designing APIs and building end-to-end systems • Demonstrated experience shipping AI-powered or automation-driven features into production, using LLM APIs (OpenAI, Anthropic, etc.) and translating model outputs into real operational value • Solid understanding of modern AI/LLM foundations such as, agent architectures and orchestration patterns, embedding models and retrieval pipelines and vector databases • Hands-on experience with prompt engineering and building systems that combine AI inference with deterministic logic • Ability to quickly learn operational domains and design lightweight, elegant solutions to real business problems • Strong bias for action: you move fast, iterate quickly, and are comfortable validating ideas through working prototypes • Excellent communication skills and ability to work cross-functionally with non-technical stakeholders • Experience in the following: SQL or NoSQL databases • Experience in the following: JSON for data interchange • Experience in the following: RESTful API design and integration • Experience in the following: .NET for backend development • Experience in the following: Python for AI/automation scripting • Experience in the following: Frontend fundamentals (HTML, CSS, JavaScript) and modern frameworks like Vue.js or React • Experience in the following: Familiarity with workflow automation platforms such as n8n, Zapier, or similar Company Overview • ShipBob is a global logistics company that offers an e-commerce fulfillment order platform for direct-to-​consumer brands. It was founded in 2014, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship • ShipBob has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 3 in 2023, 7 in 2022, 3 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job