[Remote] Field Service Technician (Remote Reno, NV)

Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is a leader in mailing and shipping solutions, and they are seeking a Field Service Technician to enhance client experiences and maintain essential operations. This role involves diagnosing and repairing hardware and software issues, installing and servicing equipment, and delivering exceptional customer service within a defined territory.ResponsibilitiesDelivering exceptional customer service that drives client satisfaction, retention, and trustDiagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacksInstall, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their useManage a multi‑zip‑code territory within 2.5 hours of Reno, Nevada, with up to 80% driving timeUse hand tools and small power tools to perform repairs, maintenance, and installationsMaintain a safe, clean, and professional work environment alwaysSkillsMust be legally authorized to work in the USEmployer will not sponsor position for employment visa status now or in the future (ex. H-1B)Enjoy working with and repairing mechanical or electrical componentsAre comfortable with significant driving time and working independently in the fieldAre motivated by the opportunity to earn additional income through service and parts salesCan lift 55+ lbs. and bend, squat, stoop, or stand for extended periodsHave a valid driver's license, clean driving record, and reliable transportationAre familiar with Windows, PCs, and basic networkingHave experience with automated or electro-mechanical equipmentBenefits10% incentive on any service or parts sales you present to clientsCompany OverviewPitney Bowes is a global technology company that powers physical and digital transactions that drive commerce. It was founded in 1920, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.pitneybowes.com.



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