Broker Account Manager

Job Description: • Increases sales and meet or exceed sales expectations through existing active relationships. • Builds new selling relationships in existing markets and expansion markets to grow the broker sales channel. • Manages provider relationships and assign agents to partner with Medical Groups/IPA’s for growth. • Oversees agent sales and product training including webinars for new agents, lock-in refresher trainings, and Open Enrollment recertification training. • Assists with broker support channels including customer service calls and email inquiries. • Oversees interactions with external agents including commissions, discrepancies, enrollment kit fulfillment, certification and contracting/appointment requirements. • Ensures CMS compliance with all sales, enrollment processes and events. • Oversees compliance at all times to include secret shopping and ride-alongs. • Provides fair and objective documentation on corrective action plans and/or performance appraisals as directed by company policies and procedures. • Provides effective and objective communication to keep managing relationships apprised of any updates and/or changes within department, CMS guidelines, company policies and procedures while keeping strong morale intact. • Attends all mandatory management administrative, educational and/or training courses. • Other duties as assigned. Requirements: • Required: Minimum of 2 years of general sales / marketing strategy experience. • Preferred: Medicare knowledge and/or health insurance background preferred. • Required: High School Diploma or GED. Bachelor's degree or four years additional experience in lieu of education. • Preferred: MBA. • Required: Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. • Strong knowledge and understanding of the CMS Marketing Guidelines. • Must have reliable means of transportation to get to all sales activities and appointments. • Extremely organized, detail driven and a self-starter. • An innovator and effective leader with the ability to motivate direct team, community affiliates and provider relationships. • Excellent public speaking and presentation skills. • Ability to perform mathematical calculations and calculate simple statistics correctly. • Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. • Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. • Comprehend and analyze statistical reports. Benefits: