[Remote] CRM Business Analyst Tester

Note: The job is a remote job and is open to candidates in USA. Avanade is a leading partner of Microsoft, dedicated to helping organizations maximize the value of Microsoft technology for better customer experiences. The CRM Business Analyst – Tester role involves ensuring the quality and reliability of Microsoft Dynamics 365 CRM solutions through functional testing and collaboration with various teams.ResponsibilitiesReview user stories and functional design documentation to understand business and system requirementsDesign clear, comprehensive test scenarios and test cases using Azure DevOpsCollaborate with Test Leads and functional team members to ensure test coverage aligns with requirementsExecute functional test scripts during sprint and regression testing cyclesLog defects clearly and accurately in Azure DevOpsParticipate in defect triage sessions with functional and technical teamsRetest resolved defects and validate fixesMaintain test execution status and defect tracking in Azure DevOpsSupport test reporting and provide visibility into test progress and quality risksSkillsFoundational experience with Microsoft Dynamics 365 CRM (certification preferred)Understanding of the QA / testing lifecycle within agile or iterative delivery modelsExperience or exposure to Azure DevOps for test case management and defect trackingStrong attention to detail and ability to understand business requirementsClear written and verbal communication skillsPrior experience testing Customer Engagement modules such as Sales or Customer ServiceExperience working with cross‑functional delivery teamsExposure to CRM implementations in a consulting environmentBenefitsMedicalDentalVisionLifeLong-term disability coverageA 401(k) planBonus opportunitiesPaid holidaysPaid time offCompany OverviewAvanade provides innovative digital and cloud services, business solutions and design-led experiences on the Microsoft ecosystem. It is a sub-organization of Microsoft. It was founded in 2000, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is http://www.avanade.com.Company H1B SponsorshipAvanade has a track record of offering H1B sponsorships, with 60 in 2025, 53 in 2024, 52 in 2023, 74 in 2022, 51 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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