[Remote] Credit Balance Representative

Note: The job is a remote job and is open to candidates in USA. TridentCare is a healthcare organization seeking a Credit Balance Representative. The main purpose of this role is to review and validate daily credit balances, research issues contributing to these balances, and maintain compliance with departmental benchmarks. Responsibilities Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB’s to validate Researches and identifies issues and problems contributing to credit balances Notates accounts in detail regarding the happenings of credit balances Puts required data together for any refund that has been validated Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing Performs other tasks as assigned to support the goals of the organization Skills Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB's to validate Researches and identifies issues and problems contributing to credit balances Notates accounts in detail regarding the happenings of credit balances Puts required data together for any refund that has been validated Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity Keeps Supervisor informed of areas of concern and problems identified Notifies Supervisor of any delays in refund processing Performs other tasks as assigned to support the goals of the organization Benefits Two weeks of vacation time Health Insurance after 30 days! Sick time 8 paid holidays Same day pay available Medical insurance allowance, giving you the freedom to customize your plan to fit your needs Dental insurance Vision insurance Disability insurance Company paid life insurance 401(k) Company Overview TridentCare offers laboratory, diagnostic, ultrasound, x-ray, radiology and mobile diagnostic services at home for patients. It was founded in 1999, and is headquartered in Sparks Glencoe, Maryland, USA, with a workforce of 1001-5000 employees. Its website is