[Remote] Client Services Specialist

Note: The job is a remote job and is open to candidates in USA. Lexitas is a rapidly growing national provider of legal and corporate support services, and they are seeking a Client Services Specialist. In this role, you will be the first line of communication with legal clients, ensuring high-touch support and managing client integrations. Responsibilities Serve as the primary email contact for new and existing clients, ensuring timely, accurate responses Onboard new clients and users into Lexitas systems and introduce them to our online client portal Manage data entry tasks, including job orders, new attorney/firm profiles, locations, and client preferences Coordinate and schedule deposition services across departments Monitor job queues and backlogs, update case statuses, and send daily job entries Collaborate with sales and operations to support lead generation, resolve client concerns, and ensure job execution Generate and distribute client job reports and confirm billing accuracy Support the call queue when needed and assist with after-hours availability on a rotating basis Maintain confidentiality and compliance with HIPAA regulations for handling legal and medical records Skills High school diploma or equivalent required 1+ year experience in litigation services, legal support, or a customer service role Exceptional attention to detail and a strong sense of accountability Ability to manage multiple priorities in a fast-paced environment Strong data entry and typing proficiency with a focus on accuracy Outstanding verbal and written communication skills A positive, client-first attitude with excellent customer service instincts Team-oriented mindset with the flexibility to adapt to shifting priorities Proficiency in Microsoft Outlook, Word, Adobe Acrobat, and standard office tools Reliable attendance and strong work ethic Flexibility to work occasional overtime or on-call shifts as needed Understanding of HIPAA compliance is preferred but can be trained Knowledge of legal terminology or deposition notices is a plus Benefits Fully equipped home office setup Company-issued laptop Company Overview Lexitas is a professional family of litigation support companies that offers an array of litigation support services. It was founded in 1987, and is headquartered in Houston, Texas, USA, with a workforce of 501-1000 employees. Its website is