[Remote] Client Service Analyst - Remote - US

Note: The job is a remote job and is open to candidates in USA. Circana is a global company dedicated to fostering inclusivity and belonging, seeking a Client Service Analyst to ensure client satisfaction through executional and service excellence. The role involves engaging with clients, providing report creation, and collaborating with various teams to deliver high-quality results.ResponsibilitiesKey point of contact to the client for service-related requests or issuesEngage in a consultative manner with clients when helping solve/manage content deliverablesAssist Client by providing report creation and editing servicesAssist in providing on-time quality deliverables via Circana’s Unify platformAnswer general questions regarding the aforementioned applications and toolsDevelop and leverage strong, collaborative relationships with other technology and delivery teams, as well as our outsourcing partnershipsWeekly update and QC of client’s syndicated tools using Unify Dimension BuilderSkills1+ years of experienceDemonstrated ability to learn and utilize various computer software, including MS ExcelMarketing and/or sales with a premier Consumer Packaged Goods (CPG) companyDemonstrated expertise in translating data and analysis into relevant implicationsExperience with syndicated data is a plusStrong project management and process skillsAble to engage in consultative manner with clients when helping solve/manage content deliverablesFlexibility of work schedule to cover night and weekend work when neededBachelor's degree preferred, business, analytics, data, technology ideallyBenefitsPaid time offMedical/dental/vision insurance401(k)Company OverviewCircana consults on the complexities of customer behavior. It was founded in 1966, and is headquartered in Chicago, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://www.circana.com.Company H1B SponsorshipCircana has a track record of offering H1B sponsorships, with 53 in 2025, 37 in 2024, 32 in 2023. Please note that this does not guarantee sponsorship for this specific role.



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