[Remote] Beauty Advisor - Spanish (Remote) 9 Months Contract

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. TP Malaysia is seeking a Beauty Advisor - Spanish for a 9-month remote contract. The role involves assisting customers with beauty products and providing support through various channels while maintaining brand reputation and customer loyalty.

Responsibilities
• Assist customers regarding the beauty products
• Provide timely support via multiple channels
• Handle payments and customer data securely
• Protect brand reputation and customer loyalty
• Escalate priority issues when needed
• Collaborate with team to improve support processes

Skills
• Strong customer service focus
• Active listening & objection handling
• Clear, professional communication
• Emotionally intelligent, calm under pressure
• Open to feedback, fast learner, positive mindset
• Analytical & critical thinking skills
• Typing: 40 WPM, 90% accuracy
• Proficient in MS Windows & Office
• Able to read, write, and speak the required support language

Company Overview
• We are TP Group. You’ve been calling us Teleperformance for almost 47 years. It was founded in 2018, and is headquartered in Sheridan, Wyoming, USA, with a workforce of 10001+ employees. Its website is https://www.tp.com/en-us/.

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