[Remote] Associate Specialist Solution Architect

Note: The job is a remote job and is open to candidates in USA. Red Hat is the world’s leading provider of enterprise open source software solutions, and they are seeking an Associate Specialist Solution Architect. The role involves engaging with customers to understand technical requirements, deploying and configuring Red Hat OpenShift resources, and developing AI/ML workflows while collaborating with cross-functional teams. Responsibilities Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources Deploy and configure Red Hat OpenShift resources within the PoC environment Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews Write custom YAML manifests for defining Red Hat OpenShift resources Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines Share test findings, conclusions, suggestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise Skills Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, Sensitivity: Public and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure Benefits Bonus Commission Equity Company Overview Red Hat is a software company that offers enterprise open-source software solutions. It is a sub-organization of IBM. It was founded in 1993, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Red Hat has a track record of offering H1B sponsorships, with 128 in 2025, 149 in 2024, 156 in 2023, 181 in 2022, 154 in 2021, 106 in 2020. Please note that this does not guarantee sponsorship for this specific role.