[Remote] Associate Bid Manager

Note: The job is a remote job and is open to candidates in USA. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Associate Bid Manager is a foundational member of the team, providing critical support across the proposal and content management lifecycle while developing the core skills necessary for advancement within Five9.ResponsibilitiesCollaborate with and support Bid Managers in the end-to-end coordination of multiple, simultaneous RFP responses, ensuring adherence to all deadlines and quality standardsUphold the quality and clarity of all proposal documents through meticulous proofreading, formatting, and editingHelp create and maintain project outlines and track the progress of assignments from project team membersActively participate in proposal kickoff meetings, capturing key decisions and action items to ensure project alignment from the startUnder the guidance of senior team members, collaborate with Subject Matter Experts (SMEs) across the organization to gather and synthesize the technical and business information required to create compelling responsesTransform boilerplate content and raw input from SMEs into clear, persuasive, and client-centric proposal narrativesBuild a foundational knowledge of Five9’s product suite and service offerings to ensure the accuracy and relevance of all proposal contentSkillsBachelor's degree in a relevant field preferred (e.g., English, Communications, Business, Technical Writing)Exceptional written and verbal communication skills, with a natural talent for clear, concise, and professional expressionAn impeccable eye for detail and a passion for organization; you thrive in structured environments and don't let anything fall through the cracksA proactive and collaborative mindset, with a strong desire to learn and a willingness to take on new challenges in a fast-paced, deadline-driven environmentProficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essentialBenefitsHealth, dental, and vision coverage, beginning on the first day of employment.Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.Short & Long-Term DisabilityBasic Life Insurance401k saving plan with employer matchingAccess to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependentsGenerous employee stock purchase planPaid Time OffCompany paid holidaysPaid volunteer hours12 weeks paid parental leaveCompany OverviewFive9 is a cloud-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions. It was founded in 2001, and is headquartered in San Ramon, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.five9.com.Company H1B SponsorshipFive9 has a track record of offering H1B sponsorships, with 13 in 2025, 15 in 2024, 13 in 2023, 20 in 2022, 15 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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