[Remote] Assess Repairability Adjuster (Total Loss) - Remote (EST/CST)

Note: The job is a remote job and is open to candidates in USA. Allstate is a leading insurance company focused on protecting families and their belongings. They are seeking an Assess Repairability Adjuster (Total Loss) who will provide superior customer service, inspect vehicle damages, write repair estimates, and negotiate settlements with various stakeholders.ResponsibilitiesProviding a superior level of customer service and attention to customers who have a vehicle that needs repairedVirtually inspecting damage to a vehicle, writing damage repair estimates, completing total loss valuations, and negotiating moderately complex and occasionally complex settlementsEstimating repair times for rental/loss of useExplaining coverage, estimates, claims, settlement, and rental processes to agents and/or customersInvestigating claims by performing detailed reviews of damage and interpreting policies to determine coverageUsing phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims processEvaluating and negotiating claims settlements with customers, vendors, third party carriers and claimantsUtilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platformsExecuting policies along policy agreements, and keeping a clear record of work in a claims systemSkillsCandidates should reside in an eastern or central time zone location within the United States to be consideredAs a condition of employment, you'll be expected to obtain an adjuster's and appraisers license based on state specific requirementsAll required licenses must be obtained within 60 days of hireYou must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewalYou may be required to attend 2 weeks of training held in person at our Dallas, TX officeThe candidate(s) offered this position will be required to submit to a background investigationMust have 18 months or more of Auto Collision estimating in CCC One, Audatex, or Mitchell, etcPrevious experience in total loss adjustment or a related field is highly desirableProficiency in using estimating software and valuation tools for virtual assessmentsStrong analytical skills to evaluate moderate to complex vehicle damages effectivelyExcellent negotiation and communication skills to interact with customers and stakeholders remotelyAbility to work independently and manage time efficiently in a virtual work environmentDetail-oriented and organized, with a commitment to delivering accurate and timely resultsBenefitsMedical, dental, and vision coverageAllstate pension plan and 401(k) savings planAyco financial coachingSpring Health mental and emotional wellbeing resourcesPaid parental leaveAdoption reimbursementPaid time offTuition reimbursementWellness incentivesAllstate Foundation donation match and grant opportunitiesCompany OverviewAllstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate. It was founded in 1931, and is headquartered in Northbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.allstate.com.



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