[Remote] Account Management Support Representative

Note: The job is a remote job and is open to candidates in USA. Medline is a growing worldwide organization seeking to fill the role of Account Management Support Representative. The role involves managing relationships with an assigned book of business, ensuring customer satisfaction, and supporting service managers with account-related activities. Responsibilities Manage assigned book of business (new and existing zero accounts) Support and work with all service managers and specialists for assigned accounts Build and maintain relationships with the defined customer base to ensure a high level of customer satisfaction Respond to escalated issues that may arise; seek additional support from management as needed Conduct regular status meetings with customers to understand their needs and link them to the organization’s product/service strategies Manage pricing and service-related activities Perform product cross-referencing activities Create and run monthly/quarterly reports Skills High school diploma or equivalent Proficiency with MS Excel, Word, and Outlook Bachelor's Degree At least 1 year of account management or sales experience Background in commissioned, tangible product sales Experience identifying, connecting with, building consensus, and closing new business Ability to present multiple product lines Benefits Health insurance Life and disability 401(k) contributions Paid time off Company Overview Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. It was founded in 1966, and is headquartered in Mundelein, Illinois, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Medline has a track record of offering H1B sponsorships, with 74 in 2026, 340 in 2025, 142 in 2024, 141 in 2023, 143 in 2022, 137 in 2021, 113 in 2020. Please note that this does not guarantee sponsorship for this specific role.