[Remote] Account Executive, Renewal Sales
Note: The job is a remote job and is open to candidates in USA. Kapitus is a reliable name in small business financing, seeking an Account Executive for their Renewals Department. This role focuses on active account management, cross selling, and retaining merchant relations to drive revenue growth and customer satisfaction.ResponsibilitiesCreate and drive revenue within a specified region or list of accountsDrive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customersProvide recommendations based on a customer’s business needs and usage patternsServe as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close businessHandle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiriesCollaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customersEducate and effectively communicate to customers the value of Cash AdvanceDevelop trusted internal and customer relationships to created win-win sales relationshipsEffectively manage a pipeline working within a defined sales processProperly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular dealSkillsBachelor's degree or equivalent combination of education and job experience preferred1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience deliveringExperience collaborating with internal sales teamsExperience selling that can be used across multiple productsExperience selling across different industriesAbility to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and FinanceEffective in collaborating with internal sales teamsExperience engaging and building a presence with customers using communication toolsUnderstanding of and experience with CRM programs (Salesforce preferred)Excellent verbal and written communication skills as well as a strong sense of accountabilityAbility to compute basic business mathStrong organizational skills, adaptability, and ability to work on multiple projectsWorking knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gatewaysStrong interpersonal skills and professionalismConsultative selling experienceProspecting skillsCompetitive spiritResourcefulWelcoming of feedback / coachingDrive for hitting your metricsSolution selling abilityDiscovery skillsObjection handling skillsPlanning and closing skillsCan collaborate and influence in a team environmentBenefitsHealth Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts.Financial services such as LegalShield.Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.Paid Time Off and Sick TimeCompany OverviewKapitus is a business loan provider dedicated to helping small and medium-sized businesses in their growth. It was founded in 2006, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://kapitus.com/.
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