Remarketing Support Associate

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Remarketing Support AssociateYour Location: Remote/Anywhere within the USYour Schedule: Monday – Friday 8:00 am – 4:30 pm ESTYou Report To: Remarketing Team LeadYour Compensation: $19.11 per hour plus a bonus! Learn more about our awesome Loss Mitigation DepartmentAbout the Opportunity:First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth! What you will do:Your duties include, but are not limited to:Review reports and photos of vehicles to assess damage and overall conditionInput and track Sales information in LeapfrogUpdate and maintain auction statuses in AutoIMSInput receipt of post-sale checksAudit and send required documents for Gap/Warranty CancellationsMaintain post-sale document uploadsVerify insurance coverage on recovered vehiclesAssist with title tracking in the Allstate portal and Remarketing dashboardAssist Remarketing team with any other dutiesWhat you bring:Demonstrated historical career stabilityHigh School diploma or GED equivalent required1+ years of Remarketing or Loss Mitigation experience requiredPrevious experience in the automotive, lending, auto insurance, car dealership, mechanical, auction industries requiredPassion to establish a career with FHF, we grow our teams Excellent communication skills/must be a team player keeping all lines of communication openAbility to multitask, self-reliantProficient knowledge of Excel and OutlookStrong attention to detailA “can do” attitude FHF Benefits…Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us.Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and InclusionFHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

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