Real Estate Seller Coordinator Carr Talent Reno, NV
Job title: Real Estate Seller Coordinator
Company: Carr Talent
Job description: ABOUT US:
We are a local, family-owned small business that has helped Reno, Sparks, Carson City, Northern NV, and Lake Tahoe homeowners sell their property fast and easily for over 13 years!
We pride ourselves on providing unique and creative solutions to buying houses. It is our goal to put together win-win deals that benefit all parties involved. We acquire properties directly from sellers to fix/flip, wholesale, rentals, etc. We also currently hold 5-star ratings with Google and BBB and believe in treating people the way they want to be treated.
JOB SUMMARY
We're looking for a driven customer service-minded individual to manage contracts throughout the entire home buying and selling process. You'd be responsible for overseeing transactions from start to finish to ensure offers and counteroffers are approved for a smooth and successful sale. Our ideal candidate is extremely organized and has superb customer service skills to make customers feel at ease. If you love working with people and thrive in a fast-paced work environment, apply today!
Our Seller Care Coordinator is an individual who is detail-oriented, thrives on helping people, is an excellent problem solver, persistent, focused and has vast experience and proven success in prioritizing tasks through systems and organization. People feel happy and cared for when they interact with this person on the phone.
This individual is patient and not easily flustered; they have a strong sense of urgency, but not at the expense of quality; they demonstrate integrity, share our team values, have a strong work ethic, and a history of success at hitting target KPIs.
About you
Previous experience in transaction management, transaction coordination, real estate, titles, or mortgages highly valued
2-3 years of high-level customer service experience
Must have excellent organizational skills and communication skills
Driven by a desire to provide excellent customer service and a great customer experience
Strategic thinking/decision making
High school diploma or GED required, college preferred
What we offer
Compensation starting at $28/hr
PTO
Health insurance stipend
Company-provided computer and other equipment
Essential Duties And Responsibilities
Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.
Coordinate title/escrow, mortgage loan and appraisal processes.
Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs.
Regularly update & maintain communication with clients, agents, title officer, lender etc.
Coordinate moving/possession schedules.
Schedule, coordinate & attend the closing process.
Input all client information into the client database system.
Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any concerns.
Provide proactive weekly feedback to sellers.
Input all listing information into MLS and marketing websites and update as needed.
Supervise all administrative duties for home buyer and seller transactions from contract to close
Arrange for and attend events regarding the closing process, including moving schedules
Assists in providing an assessment of risk by examining contracts and supporting documents for adherence to guidelines, policies and procedures determined by compliance regulations
Follows file from start to successful closing and assists with post occupancy nuances
Interacts with the internal and external customers regarding deadlines, expectations, documentation needs and closing details to keep the closing on track
Answers customer inquiries related to active closings and provides concierge-level customer service
Provide Back Up Phone Support when Leads and Buyer traffic is heavy (both incoming and outgoing calls)
Your Values
Value accountability - You are careful about every commitment you make to ensure that you always deliver on your commitments.
Keen and proactive - You're the kind of person who thinks outside the box and acts on it. A real go-getter! A forward looking thinker who actively seeks opportunities and proposes solutions.
Excellent prioritization skills - The to do list is as long as a Costco receipt. Pay attention to the things that need the most attention.
Assertive and confident - You follow up with people, and getting things done on time requires tact. You're the kind of person who isn't scared of a follow up email.*
Job Type: Full-time
Salary: From $28.00 per hour
Benefits:
Health insurance
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Experience:
Sales: 1 year (Preferred)
Customer service: 3 years (Preferred)
Work Location: Remote
Expected salary:
Location: Reno, NV
Job date: Fri, 16 Sep 2022 04:28:39 GMT
Apply for the job now!
Apply Now
Company: Carr Talent
Job description: ABOUT US:
We are a local, family-owned small business that has helped Reno, Sparks, Carson City, Northern NV, and Lake Tahoe homeowners sell their property fast and easily for over 13 years!
We pride ourselves on providing unique and creative solutions to buying houses. It is our goal to put together win-win deals that benefit all parties involved. We acquire properties directly from sellers to fix/flip, wholesale, rentals, etc. We also currently hold 5-star ratings with Google and BBB and believe in treating people the way they want to be treated.
JOB SUMMARY
We're looking for a driven customer service-minded individual to manage contracts throughout the entire home buying and selling process. You'd be responsible for overseeing transactions from start to finish to ensure offers and counteroffers are approved for a smooth and successful sale. Our ideal candidate is extremely organized and has superb customer service skills to make customers feel at ease. If you love working with people and thrive in a fast-paced work environment, apply today!
Our Seller Care Coordinator is an individual who is detail-oriented, thrives on helping people, is an excellent problem solver, persistent, focused and has vast experience and proven success in prioritizing tasks through systems and organization. People feel happy and cared for when they interact with this person on the phone.
This individual is patient and not easily flustered; they have a strong sense of urgency, but not at the expense of quality; they demonstrate integrity, share our team values, have a strong work ethic, and a history of success at hitting target KPIs.
About you
Previous experience in transaction management, transaction coordination, real estate, titles, or mortgages highly valued
2-3 years of high-level customer service experience
Must have excellent organizational skills and communication skills
Driven by a desire to provide excellent customer service and a great customer experience
Strategic thinking/decision making
High school diploma or GED required, college preferred
What we offer
Compensation starting at $28/hr
PTO
Health insurance stipend
Company-provided computer and other equipment
Essential Duties And Responsibilities
Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing.
Coordinate title/escrow, mortgage loan and appraisal processes.
Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs.
Regularly update & maintain communication with clients, agents, title officer, lender etc.
Coordinate moving/possession schedules.
Schedule, coordinate & attend the closing process.
Input all client information into the client database system.
Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any concerns.
Provide proactive weekly feedback to sellers.
Input all listing information into MLS and marketing websites and update as needed.
Supervise all administrative duties for home buyer and seller transactions from contract to close
Arrange for and attend events regarding the closing process, including moving schedules
Assists in providing an assessment of risk by examining contracts and supporting documents for adherence to guidelines, policies and procedures determined by compliance regulations
Follows file from start to successful closing and assists with post occupancy nuances
Interacts with the internal and external customers regarding deadlines, expectations, documentation needs and closing details to keep the closing on track
Answers customer inquiries related to active closings and provides concierge-level customer service
Provide Back Up Phone Support when Leads and Buyer traffic is heavy (both incoming and outgoing calls)
Your Values
Value accountability - You are careful about every commitment you make to ensure that you always deliver on your commitments.
Keen and proactive - You're the kind of person who thinks outside the box and acts on it. A real go-getter! A forward looking thinker who actively seeks opportunities and proposes solutions.
Excellent prioritization skills - The to do list is as long as a Costco receipt. Pay attention to the things that need the most attention.
Assertive and confident - You follow up with people, and getting things done on time requires tact. You're the kind of person who isn't scared of a follow up email.*
Job Type: Full-time
Salary: From $28.00 per hour
Benefits:
Health insurance
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Experience:
Sales: 1 year (Preferred)
Customer service: 3 years (Preferred)
Work Location: Remote
Expected salary:
Location: Reno, NV
Job date: Fri, 16 Sep 2022 04:28:39 GMT
Apply for the job now!
Apply Now