QA Engineer Conversational AI / GenAI Testing
QA Engineer Conversational AI / GenAI Testing
Role Overview:
We are seeking a detail-oriented and proactive QA Engineer to ensure the delivery of high-quality Conversational AI and GenAI solutions. The ideal candidate will possess strong expertise in test planning, execution, and automation, along with domain knowledge in customer service and AI-driven solutions.
Key Responsibilities:
ā¢ Develop comprehensive, clear, and professional Test Plans and Test Cases.
ā¢ Execute test cases across multiple environments to ensure consistent performance and functionality.
ā¢ Identify, document, and track defects using established defect management tools and processes.
ā¢ Collaborate closely with developers, product owners, and other stakeholders to deliver quality outcomes.
ā¢ Apply QA automation tools and frameworks to enhance testing efficiency and coverage.
ā¢ Conduct thorough testing in the Conversational AI and Chatbot space, ensuring optimal performance and user experience.
ā¢ Leverage knowledge of GenAI capabilities and apply best practices for Agentic AI Testing.
ā¢ Contribute insights to improve overall testing strategies and quality processes.
Qualifications & Skills:
ā¢ Proven experience in software quality assurance, including manual and automated testing.
ā¢ Hands-on experience with at least one QA automation tool.
ā¢ Experience in Conversational AI / Chatbot testing is highly desirable.
ā¢ Strong exposure to the Customer Service domain.
ā¢ Awareness of the latest GenAI advancements and their application in AI-driven testing scenarios.
ā¢ Microsoft SQL proficiency in writing queries to support backend testing/validation
ā¢ Excellent problem-solving, communication, and collaboration skills.
Apply Now
Apply Now
Role Overview:
We are seeking a detail-oriented and proactive QA Engineer to ensure the delivery of high-quality Conversational AI and GenAI solutions. The ideal candidate will possess strong expertise in test planning, execution, and automation, along with domain knowledge in customer service and AI-driven solutions.
Key Responsibilities:
ā¢ Develop comprehensive, clear, and professional Test Plans and Test Cases.
ā¢ Execute test cases across multiple environments to ensure consistent performance and functionality.
ā¢ Identify, document, and track defects using established defect management tools and processes.
ā¢ Collaborate closely with developers, product owners, and other stakeholders to deliver quality outcomes.
ā¢ Apply QA automation tools and frameworks to enhance testing efficiency and coverage.
ā¢ Conduct thorough testing in the Conversational AI and Chatbot space, ensuring optimal performance and user experience.
ā¢ Leverage knowledge of GenAI capabilities and apply best practices for Agentic AI Testing.
ā¢ Contribute insights to improve overall testing strategies and quality processes.
Qualifications & Skills:
ā¢ Proven experience in software quality assurance, including manual and automated testing.
ā¢ Hands-on experience with at least one QA automation tool.
ā¢ Experience in Conversational AI / Chatbot testing is highly desirable.
ā¢ Strong exposure to the Customer Service domain.
ā¢ Awareness of the latest GenAI advancements and their application in AI-driven testing scenarios.
ā¢ Microsoft SQL proficiency in writing queries to support backend testing/validation
ā¢ Excellent problem-solving, communication, and collaboration skills.
Apply Now
Apply Now