Property Damage Rep (I/II/ Sr.) – West Trenton, NJ

NJM Insurance Group is looking for a Property Damage Representative in their General Claims department. The role involves handling, settling, and closing property damage claims while ensuring a prompt resolution and verifying relevant information. Responsibilities Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution Verify coverage, open claims, contact parties involved Verify and investigate information presented by first and third party claimants Schedule appraisals or repair facilities, assess related damage Contact witnesses, police departments, attorneys or other insurance companies Claims are settled and negotiated based on company guidelines and applicable law Skills Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut Requires strong oral and written communication skills Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need Multi-tasking, problem-solving and decision-making skills Technical aptitude, including a working knowledge with Microsoft Office Ability to work in a fast-paced environment Ability to juggle multiple priorities and manage time effectively Ability to think critically, use resources and seek answers Bachelor's degree is a plus Knowledge of Claims or Personal Lines area are a plus Benefits 401(k) with employer match up to 8% and additional service-based contributions Health, Dental, and Vision insurance Life and Disability coverage Generous PTO Paid Sick Leave Paid parental leave State-mandated leave Discretionary bonuses Company Overview NJM (New Jersey Manufacturers) is an auto, homeowners, renters, commercial auto, umbrella and workers' compensation insurance providers. It was founded in 1913, and is headquartered in West Trenton, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is