Program Sr. Manager – Fleet Solutions

The Program Senior Manager – Fleet Solutions plays a critical role in designing, piloting, and scaling a complex fleet management platform for a large, global enterprise client. This role leads end‑to‑end delivery of cross‑functional programs spanning operations, technology, field execution, finance, and partner ecosystems. Operating at the intersection of strategy and execution, this leader translates client requirements into scalable operating models, governs multi‑workstream delivery, and ensures pilots mature into repeatable, profitable solutions. The role is accountable for program outcomes across safety, cost, service quality, and speed to scale. This position is part of CBRE’s GIS Program Management function and represents a key leadership role within a strategic growth initiative. What You’ll Do Program Leadership & Delivery Lead large, complex, cross‑functional fleet programs from concept through pilot, scale, and steady‑state operations using formal program management and governance frameworks. Own integrated program plans across multiple workstreams (operations, field services, technology, analytics, finance, legal, and partners). Ensure dependencies, risks, and issues are actively managed, escalated, and resolved to maintain delivery commitments. Operating Model & Scale Enablement Partner with functional leaders to design and operationalize scalable fleet service delivery models, including maintenance, retrofits, inspections, and mobile field services. Convert pilot programs into standardized, repeatable solutions supported by defined workflows, SOPs, governance, and performance metrics. Drive clarity around roles, decision rights, and handoffs across internal teams and external partners. Stakeholder & Client Management Manage senior internal and external stakeholders with competing priorities, aligning on scope, sequencing, investment, and success metrics. Serve as a trusted advisor to client and CBRE GIS leadership by synthesizing complex information into clear recommendations and decisions. Anticipate objections, navigate ambiguity, and influence outcomes at senior levels. Governance, Reporting & Financial Discipline Establish and maintain program governance, cadence, and reporting (status, risks, dependencies, milestones, and financial tracking). Ensure disciplined tracking of scope, schedule, cost, and benefits realization. Partner with finance and operations leaders to support business cases, investment decisions, and performance optimization. Continuous Improvement & Innovation Apply advanced program management and operational expertise to improve methods, tools, and delivery models. Identify structural constraints and design solutions that enable scale without linear cost growth. Contribute to the development of new processes, standards, and operating frameworks in support of broader functional goals.