Program Manager, Product
Who we are
Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.
Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the worldâs most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at kentik.com and follow us at @kentikinc.What we do
As a Program Manager, Product, you will be responsible for managing and executing all tactical aspects of the product release process. This role will ensure seamless coordination across product, engineering, marketing, and other key stakeholders to drive successful and timely releases. The ideal candidate will bring structure, efficiency, and clear communication to the release process, ensuring alignment and minimizing disruptions.
What you'll do
Own and manage the product release lifecycle, from planning to execution
Develop and manage release roadmaps and timelines
Identify and manage dependencies between swimlanes
Manage highly strategic cross-functional projects and ensure projects align with overall product strategy and business goals.
Establish and enforce standardized product release processes, including approval workflows and launch readiness checklists
Coordinate cross-functional teams to ensure whole company readiness for each release
Identify potential risks and roadblocks early in the release process and proactively develop mitigation strategies
Continuously refine release processes to improve efficiency and reduce bottlenecks
Act as the central point of contact for all release-related activities, ensuring alignment between product, engineering, marketing, product support, and other teams
Ensure clear and timely communication of release plans, updates, and post-release evaluations
Develop and distribute release notes, internal briefings, and external announcements in collaboration with product marketing and customer support
Maintain a centralized repository for documentation to improve accessibility and alignment across teams
Serve as a liaison between teams to ensure alignment and expectation management
What you'll bring
Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you donât match all of the qualifications, your skills and experience could be valuable in this role!
5+ years of experience in program or project management within a product or engineering organization
Strong leadership and management skills
Excellent communication and interpersonal skills
Experience in project management methodologies (e.g., Agile, Waterfall)
Strategic thinking and planning skills
Risk management skills.
Experience working with product development tools such as Notion, Productboard, and GitHub Projects.
Experience with creating and rolling out processes - i.e. documentation, communication, change management
Ability to drive cross-functional alignment and execute structured processes effectively
Proven ability to manage multiple projects and drive initiatives to completion
Experience working in a SaaS environment with fast-paced product cycles
Nice to haves:
Program management certification (e.g., PMP, SAFe, or similar)
Background in or familiarity with one or more of these areas: Network Engineering, Network Management Systems, Network Performance Management, Network Performance/Monitoring, DDoS detection and mitigation
What we offer
Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. Weâre very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.
The compensation range for this position is: $130,000 - $180,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:
Experience with the skill sets required for success
Demonstrated competencies and potential
A geographic market-based approach
In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:
100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
Paid family & medical leave
Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
401(k) retirement account
Home office reimbursement
Stock options
Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.
Come work with us
The true meaning of Kentik is visibility. Weâre committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.
We donât look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.
Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to [email protected].
Come as you are!You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects youâll take on, weâre sure youâll enjoy joining the Kentik team.
#li-remote
Apply Now
Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.
Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the worldâs most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at kentik.com and follow us at @kentikinc.What we do
As a Program Manager, Product, you will be responsible for managing and executing all tactical aspects of the product release process. This role will ensure seamless coordination across product, engineering, marketing, and other key stakeholders to drive successful and timely releases. The ideal candidate will bring structure, efficiency, and clear communication to the release process, ensuring alignment and minimizing disruptions.
What you'll do
Own and manage the product release lifecycle, from planning to execution
Develop and manage release roadmaps and timelines
Identify and manage dependencies between swimlanes
Manage highly strategic cross-functional projects and ensure projects align with overall product strategy and business goals.
Establish and enforce standardized product release processes, including approval workflows and launch readiness checklists
Coordinate cross-functional teams to ensure whole company readiness for each release
Identify potential risks and roadblocks early in the release process and proactively develop mitigation strategies
Continuously refine release processes to improve efficiency and reduce bottlenecks
Act as the central point of contact for all release-related activities, ensuring alignment between product, engineering, marketing, product support, and other teams
Ensure clear and timely communication of release plans, updates, and post-release evaluations
Develop and distribute release notes, internal briefings, and external announcements in collaboration with product marketing and customer support
Maintain a centralized repository for documentation to improve accessibility and alignment across teams
Serve as a liaison between teams to ensure alignment and expectation management
What you'll bring
Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you donât match all of the qualifications, your skills and experience could be valuable in this role!
5+ years of experience in program or project management within a product or engineering organization
Strong leadership and management skills
Excellent communication and interpersonal skills
Experience in project management methodologies (e.g., Agile, Waterfall)
Strategic thinking and planning skills
Risk management skills.
Experience working with product development tools such as Notion, Productboard, and GitHub Projects.
Experience with creating and rolling out processes - i.e. documentation, communication, change management
Ability to drive cross-functional alignment and execute structured processes effectively
Proven ability to manage multiple projects and drive initiatives to completion
Experience working in a SaaS environment with fast-paced product cycles
Nice to haves:
Program management certification (e.g., PMP, SAFe, or similar)
Background in or familiarity with one or more of these areas: Network Engineering, Network Management Systems, Network Performance Management, Network Performance/Monitoring, DDoS detection and mitigation
What we offer
Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. Weâre very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.
The compensation range for this position is: $130,000 - $180,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:
Experience with the skill sets required for success
Demonstrated competencies and potential
A geographic market-based approach
In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:
100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
Paid family & medical leave
Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
401(k) retirement account
Home office reimbursement
Stock options
Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.
Come work with us
The true meaning of Kentik is visibility. Weâre committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.
We donât look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.
Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to [email protected].
Come as you are!You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects youâll take on, weâre sure youâll enjoy joining the Kentik team.
#li-remote
Apply Now