Program Leader, EFB (Electronic Flight Bag) Software

Delta Flight Operations is seeking a Program Leader to join the EFB (Pilot iPad) Software Team, driving delivery, reliability, and operational excellence for the digital tools used by every Delta pilot on every flight. You'll help lead and shape a seamless, intuitive, and reliable flight deck experience by guiding software releases, driving cross-functional alignment, and championing improvements that pilots feel immediately. If you thrive in complex technical environments, love solving real-world operational challenges, and want your work to directly impact frontline employees, this role is for you. (see below for responsibility highlights)
• Own and advance multiple highimpact EFB initiatives, ensuring updates, releases, and app enhancements ship seamlessly and land without operational disruption.
• Responsible for recurring testing and validation process across stakeholder groups.
• Translate pilot and operational needs into actionable product requirements, collaborating closely with pilots, Flight Ops SMEs, technology partners, and leaders.
• Guide and enhance the EFB Training Program, including development of pilot training modules and other associated training content.
• Drive crossdivisional coordination to keep the EFB ecosystem stable, intuitive, and aligned with FAA, safety, and operational requirements.
• Maintain structured program feedback loops, partnering with divisional stakeholders to capture insights and close performance gaps.
• Craft pilotfacing communications, support business continuity planning, and guide updates to policies and procedures.
• Create and own app roadmaps and user experience alongside pilots, validating user value and advocating for a worldclass flight deck toolset.
• Contribute to longterm EFB strategy, identifying opportunities, analyzing operational data and feedback, and championing improvements.

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