Program Coordinator I

Rutgers University-Camden is a diverse, research-intensive campus seeking a Program Coordinator to advance student achievement. This role involves managing academic support services, overseeing tutor training, and collaborating with campus partners to enhance student success. Responsibilities Lead the recruitment, hiring, training, and supervision of peer tutors Manage early alerts and faculty referrals Coordinate targeted academic interventions that support student learning and retention Provide information on available services, oversee appointment management, and monitor the use of CLASS facilities Develop and organize tutor training in alignment with College Reading & Learning Association (CRLA) standards Maintain certification and assessment documentation Prepare statistical reports that inform program effectiveness and continuous improvement Provide support to the Course Assistant/Supplemental Instruction Program and Emerging Scholars programs Organize CLASS workshops and programming Collaborate with campus partners to enhance student support Represent the Center at campus and community events Skills Bachelor's degree in a related field or an equivalent combination of education and experience that demonstrates knowledge and understanding of a student-focused center Experience in academic support services or student success programs, preferably in a higher education setting Ability to plan and deliver workshops and programming activities that promote student engagement and academic success Strong work ethic, with effective organizational and time management skills to coordinate multiple activities and meet deadlines Excellent interpersonal and communication skills for working with students, tutors, faculty, and staff Experience supervising student employees or peer tutors Proficiency in data management and reporting, including maintaining accurate records and preparing statistical reports Problem-solving and intervention skills to address student learning concerns and coordinate appropriate support Commitment to diversity, equity, and inclusion in supporting students from a variety of backgrounds Be proficient in Microsoft Office and the ability to learn other campus systems (Navigate, Smartsheet, Outlook, Qualtrics, Canva, social media) Master's degree in a relevant field Familiarity with CRLA guidelines and best practices in tutor training and certification Experience with early alert systems and academic intervention strategies Knowledge of supplemental instruction models and tutoring programs Experience with Navigate360 and learning management systems (Canvas) Benefits Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Company Overview Rutgers University is an institution for higher education for doctoral and professional degree programs. It was founded in 1766, and is headquartered in Albuquerque, New Mexico, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Rutgers University has a track record of offering H1B sponsorships, with 237 in 2025, 202 in 2024, 177 in 2023, 182 in 2022, 181 in 2021, 182 in 2020. Please note that this does not guarantee sponsorship for this specific role.