Program Coordinator (Apparel and Accessories)

EdwardsX, located in Vancouver, specializes in designing and manufacturing custom apparel and uniforms. They are seeking an organized and detail-oriented Program Coordinator to manage program coordination, customer service, and administrative support for recognized brands. Responsibilities Manage daily shipping and tracking of samples to the customers and factories, including packing slip creation, international shipping, customs documentation, and sample returns Collect and compile documentation for order confirmation and client invoicing Track program progress and assist in maintaining the sample and production schedule Handle logistical communication and quotes to support project final delivery Create and maintain comprehensive project documentation Manage and maintain fabrics, trims, sample room and sample library Study client requirements and work with the production and design team to provide the best custom solutions to prospective clients Support design proofing and technical details for project initiation Support tech pack review for clarity, accuracy and completeness Support PO and invoicing paperwork proofing and preparation (for client and vendor and both sample and bulk production) Work with supply chain partners to obtain pricing and provide quotes to the client utilizing the applicable company pricing mark-up schedule Keeps accurate records and documents customer service actions and discussions Assist with daily office management tasks, ordering supplies, and supporting the leadership team with various administrative need Invoice, data entry and order entry support Skills BS degree in Textile & Apparel or similar preferred; or product development internship and completed Textile & Apparel courses 1 to 3 years of experience in a project coordination or administrative role, ideally in the apparel industry MUST be fluent in English, able to speak, read and write Must be proficient with MS Office programs and Adobe Illustrator knowledge is a plus Ability to prioritize, work effectively in a fast-paced environment and under pressure with tight deadlines and must be able to provide a high level of attention to detail Strong verbal and written communication skills and demonstrates proactive problem-solving skills Organizational skills and the ability to multitask and can easily adjust to rapidly changing priorities Must be able to work both independently and collaboratively Must be flexible and able to take direction and have a willingness to learn Must be a Canadian Citizen or Canadian Permanent Resident and live in the Lower Mainland Knowledgeable in apparel and decorating techniques (screen print, heat transfers, embroidery etc.) is a plus Benefits Great Traditional Health Plan that includes Extended Healthcare, Dental, Life Insurance/Accidental Death & Dismemberment, Dependent Life Insurance, Long-term Disability Benefits (Employee Paid), Critical Illness, Employee Assistance Program and Virtual Health, as well as employer paid Healthcare Spending Account Generous Paid Time Off Package Short-Term Disability and Parenthood top-up Hybrid remote work opportunity Fun Office Activities – at the office we have foosball, mini-golf, table tennis and punching bag. We also host awesome company outings. Company Overview Edwards Garment designs and manufactures apparels for corporate and casual markets,specializing in transit and security apparels. It was founded in 1867, and is headquartered in Kalamazoo, Michigan, USA, with a workforce of 51-200 employees. Its website is