Product Manager, Platform & Infrastructure

Blueberry's Mission: Our mission is to turn every family’s living room into their own personal pediatric urgent care. We combine home exam kits, concierge-like access, and AI-enabled Pediatricians to provide affordable and near-instant clinic-level care, 24/7. We believe every child deserves access to top-quality healthcare. We’ve proven that by drastically improving access and turning healthcare into a consumer-grade experience, we drive better health outcomes for children and families while dramatically reducing medical costs for parents and health plans (up to 50% reduction in ED costs). We are a mission and values driven company. You can learn more about our values HERE . Note: Beware of Scammers. Blueberry will NEVER ask you to download software/apps or request sensitive personal information like bank accounts or social security numbers. If you received an email requesting this information it is likely a scam. We are only accepting candidates through our job board. Why This Role Matters Blueberry Pediatrics is growing fast — and this PM role is at the center of that growth. You will own the platform systems that allow health plans and employers to launch with us seamlessly, that keep families coming back every time a care need arises, and that give our internal teams the data and tools they need to move without bottlenecks. This is not a coordination role. You will draft code (using Claude, etc), ship agents, build dashboards, and push pull requests alongside engineers. You will use AI as your unfair advantage and set the standard for what a modern, high-output PM looks like. At a glance: what you’ll own • B2B onboarding & partner launch systems (Medicaid plans, employers) • Self-serve configuration tooling so partners go live without engineering sprints • Family activation & engagement — driving 100% NRR across our B2B book • Internal tooling, bug triage, and self-serve data & reporting for stakeholders • AI agents and automation that 10x your output and the team’s velocity Key Responsibilities Scale B2B Partner Onboarding Build self-serve onboarding and configuration tooling so Medicaid plans and employers can launch without dedicated engineering sprints. Translate partner-specific requirements (eligibility logic, benefit structures, branding) into scalable, ops-managed platform features. Collaborate closely with BD and account management to feed partner feedback directly into the roadmap. Drive Family Activation & 100% NRR Own the product levers that turn enrolled members into active Blueberry families — registration, onboarding, and ongoing re-engagement. Build lifecycle touchpoints (notifications, reminders, re-engagement flows) that keep Blueberry relevant when care needs arise. Track activation rate, visit frequency, and churn signals; use them to directly inform prioritization. Unblock the Business with Data & Tooling Build dashboards and reporting pipelines that let customer success, clinical ops, and leadership self-serve their analytics needs. Triage and resolve internal tooling requests and bugs quickly — be a responsive partner who keeps the business moving. Spot recurring internal pain points and proactively build systems that eliminate them. Ship with AI — Not Around It Build AI agents and workflow automations that remove manual work from onboarding, reporting, partner config, and monitoring. Write and ship code directly: create PRs, push to staging, and collaborate at the code level. Prototype faster using AI-assisted development. Model AI-first working norms for the whole team. What We’re Looking For 2–5 years of PM experience, with meaningful time on platform, infrastructure, or B2B products. You write and ship code — PRs, scripts, and tooling are a normal part of your workflow. You have built AI agents, LLM-powered automations, or workflow tools that created real leverage. You think in systems and design for self-service, not one-off fixes. You own outcomes: activation rates, NRR, and partner success metrics are yours to move. You communicate clearly across engineering, clinical ops, and executive audiences. Bonus if you bring: healthcare / health plan experience. Salary range for this role is between $100,000 - $140,000 depending on location and experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.