Product Manager II – Marketing Experiences Data (Memphis, TN or Remote in USA)

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description As a Product Manager II, you will own the strategy and execution for data capabilities and CDP integrations that enable relevant, timely, and individualized supporter journeys. This role is perfect for a strategic thinker who thrives at the intersection of data, technology, and marketing. You’ll shape the foundation for personalization by defining data requirements and technical capabilities that deliver experiences supporters love. Your work will unify the supporter view, power individualized journeys, and ensure trust and integrity in every interaction. What You’ll Do • Define the Vision: Develop and communicate a clear product roadmap aligned with organizational goals and measurable outcomes. • Enable Personalization: Partner across teams to integrate data into a single supporter profile, ensuring seamless experiences across channels. • Champion Data Integrity: Advocate for governance, data quality, and compliance to maintain trust and security. • Turn Insights into Action: Collaborate with analytics teams to uncover patterns and preferences that inspire meaningful interactions. • Optimize for Impact: Monitor engagement metrics and refine workflows to keep personalization authentic and effective. • Drive Adoption: Enable segmentation and audience strategies that put the supporter at the center. Essential Responsibilities • Ability to translate diverse business needs into technical capabilities that support individualized experiences. • Proven track record of delivering complex, data-driven products in collaboration with engineering, analytics, and marketing teams. • Strong roadmap development skills with a focus on measurable outcomes and organizational alignment. • Define and manage the product roadmap, delivering against enterprise strategies and objectives. • Map product KPIs to organizational OKRs, prioritizing work that drives the highest customer value. • Conduct market research and competitive analysis to inform product vision and decisions. • Identify areas of innovation and lead experiments to increase customer value. • Make trade-off decisions to ensure high-value capabilities are prioritized. • Oversee the full product lifecycle—from ideation to launch—ensuring timely delivery. • Monitor and analyze product performance, using data to inform decisions. • Manage day-to-day product operations, including release coordination and post-launch reviews. • Define and track key performance metrics to measure success. • Maintain comprehensive product documentation, including requirements and user stories. Qualifications • Education & Experience: Bachelor’s degree in business, engineering, or related field and 6+ years of product management experience • Proven success managing multiple products and delivering measurable outcomes. • Strong technical aptitude with experience in digital marketing, CRM/audience management, ecommerce, or related technologies. • Familiarity with software delivery methodologies (Agile, Scrum, Waterfall). • Excellent communication and collaboration skills across technical and business teams. • Strong analytical skills and ability to make data-driven decisions. • Results-driven with experience in fast-paced environments. Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) • 401K Retirement Plan with 7% Employer Contribution • Exceptional Paid Time Off • Maternity / Paternity Leave • Infertility Treatment Program • Adoption Assistance • Education Assistance • Enterprise Learning and Development • And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC. Apply tot his job