Product & Business Operations Analyst

Requirements • This is a high-impact role for someone who’s technically sharp, operationally scrappy, and looking to grow their career in the direction of product management, • 3-5 years total work experience, • 2+ years of consulting experience strongly preferred, • 1-2 years of experience in BizOps, product analytics, or a similar role; preferably in a high-velocity early or mid-stage startup, • Strong experience in user research, especially participant recruiting—has led efforts to source hard-to-reach profiles at scale and owned the full research workflow (study design, moderation, analysis, reporting), • Strong SQL and analytical skills; comfortable working with large datasets, • Experience with internal tooling or automation using low/no-code platforms, • Familiar with LLM tools, high ownership, and a long-term interest in growing into product roles What the job involves • We're looking for a Product & Business Operations Associate to help us supercharge the way our Product and Design teams work. You’ll be the force behind the systems, tools, and processes that make it easier for teams to move faster, make smarter decisions, and stay closer to users., • From handling special projects across our Product organization to supercharging user research to making product data and insights more actionable, you’ll improve product development across teams, • Collaborate cross-functionally with Product, Design, Engineering, and Data Science to identify and execute high-leverage operational improvements, • Build and scale our user research tools and processes so that are product development organization is gather more and better insight from target personas every week, including both qualitative and quantitative user research, • Implement new AI tools (low and no-code) to mine a rich and ever-growing repository of customer calls to expose and track key themes, pain points, and feature requests for the product development organization, • Own our product KPIs reporting process—partnering with PMs to define, measure, and surface what matters Apply tot his job