Private Client Training and Education Manager
Posting Description:
Aon's Private Risk Management Team is seeking a Training & Education Manager to lead our efforts in developing, executing and delivering various training and educational programs for our team. The Training & Education Manager will review existing training curricula and develop new material to train and educate our team members. They will ensure alignment with training objectives as respects to new colleague onboarding, agency management training, business standards training and on-going professional development opportunities. The Training & Education Manager will also support our efforts to hire and train junior colleagues in the areas of client service and sales. Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like:Lead the efforts to develop, maintain, and deliver all training and education programs Develop informative material, such as digital presentations, how-to manuals, and instructional videosCoordinates and conducts training for new hires and department transfers and all training follow-upsDevelop, maintain, and deliver employee refresher training as necessaryUse performance trends and patterns to make impactful training recommendations and create an effective training strategy that results in improved qualityDevelop learning objectives, maintain training logs, and document control historyDevelop audio, visual, and interactive media aidsDeliver training progress reportsDevelop training strategies that improve quality standards and drive associated projects from information gathering stages to project completionMeasure the effectiveness of training sessions and applies the appropriate training process changesAddress quality findings through coaching and feedback sessions Use survey responses to address training and production needsProvide leadership and support to personnel in a fast-paced and constantly changing work environmentProvide strong organizational, analytical, and problem-solving skills while fostering an environment of open communication and teamworkAdditional projects as assignedSkills and experience that will lead to success:Experience in high net worth personal insurance preferred7+ years of training and development experienceAbility to provide effective feedback during one-on-one coaching5+ years of training experience including knowledge of adult learning styles, theories, and methodsExcellent communication and presentation skillsMust be proficient with technology, and able to fully utilize Microsoft Office products including Excel, Word, Power Point, and Outlook. (Microsoft skills and knowledge are critical for this position; candidates will be tested for proficiency)Ability to work independently and meet deadlinesEducation: Bachelor’s degree in education or communication is preferred How we support our colleagues:In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $120,000 to $150,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position:Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-KH2#LI-REMOTE
Apply Now
Aon's Private Risk Management Team is seeking a Training & Education Manager to lead our efforts in developing, executing and delivering various training and educational programs for our team. The Training & Education Manager will review existing training curricula and develop new material to train and educate our team members. They will ensure alignment with training objectives as respects to new colleague onboarding, agency management training, business standards training and on-going professional development opportunities. The Training & Education Manager will also support our efforts to hire and train junior colleagues in the areas of client service and sales. Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like:Lead the efforts to develop, maintain, and deliver all training and education programs Develop informative material, such as digital presentations, how-to manuals, and instructional videosCoordinates and conducts training for new hires and department transfers and all training follow-upsDevelop, maintain, and deliver employee refresher training as necessaryUse performance trends and patterns to make impactful training recommendations and create an effective training strategy that results in improved qualityDevelop learning objectives, maintain training logs, and document control historyDevelop audio, visual, and interactive media aidsDeliver training progress reportsDevelop training strategies that improve quality standards and drive associated projects from information gathering stages to project completionMeasure the effectiveness of training sessions and applies the appropriate training process changesAddress quality findings through coaching and feedback sessions Use survey responses to address training and production needsProvide leadership and support to personnel in a fast-paced and constantly changing work environmentProvide strong organizational, analytical, and problem-solving skills while fostering an environment of open communication and teamworkAdditional projects as assignedSkills and experience that will lead to success:Experience in high net worth personal insurance preferred7+ years of training and development experienceAbility to provide effective feedback during one-on-one coaching5+ years of training experience including knowledge of adult learning styles, theories, and methodsExcellent communication and presentation skillsMust be proficient with technology, and able to fully utilize Microsoft Office products including Excel, Word, Power Point, and Outlook. (Microsoft skills and knowledge are critical for this position; candidates will be tested for proficiency)Ability to work independently and meet deadlinesEducation: Bachelor’s degree in education or communication is preferred How we support our colleagues:In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $120,000 to $150,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. A summary of all the benefits offered for this position:Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-KH2#LI-REMOTE
Apply Now