Pool Patient Access Scheduler, Scheduling Business Support, Per Diem, Varies, Hybrid Remote
Job title: Pool Patient Access Scheduler, Scheduling Business Support, Per Diem, Varies, Hybrid Remote in Boca Raton, FL at Baptist Health
Company: Baptist Health
Job description: The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Estimated hourly rate $20.50QualificationsDegrees:
High School,Cert,GED,Trn,Exper.
Additional Qualifications:
For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description.
Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months.
Exceeds departmental KPIs.
Maintains a positive attitude, is self motivated, and encourages others.
Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.
For external staff:Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree.
Complete and pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure including medical necessity compliance guidelines.
Understanding of insurance contracts and scheduling guidelines/protocols, Microsoft Office products and knowledge of EMR applications, etc.
Knowledge of medical terminology.
Bilingual English, Spanish/Creole.
Expected salary: $20.5 per hour
Location: Boca Raton, FL
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Company: Baptist Health
Job description: The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Estimated hourly rate $20.50QualificationsDegrees:
High School,Cert,GED,Trn,Exper.
Additional Qualifications:
For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description.
Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months.
Exceeds departmental KPIs.
Maintains a positive attitude, is self motivated, and encourages others.
Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.
For external staff:Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree.
Complete and pass the Patient Access training course.
Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations.
Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.
Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure including medical necessity compliance guidelines.
Understanding of insurance contracts and scheduling guidelines/protocols, Microsoft Office products and knowledge of EMR applications, etc.
Knowledge of medical terminology.
Bilingual English, Spanish/Creole.
Expected salary: $20.5 per hour
Location: Boca Raton, FL
Apply for the job now!
Apply Now