Platform Product Manager, Standards (contract)
Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit, and our fast-moving team is committed to leading as a 21st century company.
About the Organization...
The Airbnb Hotels organization, which includes HotelTonight, is a fun, entrepreneurial, start-up team where you can have outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience. For hotels, we make it easy to drive incremental bookings so they can focus on the craft of hosting. We aspire to facilitate hotel discovery and serendipity at scale, benefitting guests and hotel partners.
Location: Fully Remote in the US
The Community You Will Join:
Our top priority is to create safe and trusted experiences for our Hosts and guests. As the Platform Product Manager on the Standards team, you will play a pivotal role in creating and maintaining a safe environment by building products and platforms that ensure compliance with our Community Policies. This involves enforcing appropriate consequences, providing a transparent appeals process, and building systems that scale to meet the needs of the business.
The Difference You Will Make:
As a Platform Product Manager, Standards, you will be responsible for executing on a set of strategic priorities that uphold community standards. You will work cross-functionally with engineers, data scientists, designers, operations experts, and policy experts to ensure that our policies are enforced on appropriately and seamlessly. Your work will have a significant impact on the safety and trustworthiness of our platform.
A typical day:
Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and successful product launches.
Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact.
Defining goals and success with clearly measurable objectives and key results.
Building alignment across product teams (inside and outside of Trust & Safety) and Leadership.
Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes.
Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
Developing short term plans aligned with long term goals to iteratively build platform capabilities to ensure consistent policy application and enforcement across all Airbnb teams.
Your Expertise:
5+ years product management experience
Excellent written and verbal communication ability to manage a diverse stakeholder audience
Strong analytical, troubleshooting, and problem-solving skills
Experienced in design, and hypothesis driven product development
Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment
Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
More than comfortable in an ambiguous matrixed organization
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: $65-$75/hour.
Benefits: Medical, Dental, Vision, 401K
Apply Now
About the Organization...
The Airbnb Hotels organization, which includes HotelTonight, is a fun, entrepreneurial, start-up team where you can have outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience. For hotels, we make it easy to drive incremental bookings so they can focus on the craft of hosting. We aspire to facilitate hotel discovery and serendipity at scale, benefitting guests and hotel partners.
Location: Fully Remote in the US
The Community You Will Join:
Our top priority is to create safe and trusted experiences for our Hosts and guests. As the Platform Product Manager on the Standards team, you will play a pivotal role in creating and maintaining a safe environment by building products and platforms that ensure compliance with our Community Policies. This involves enforcing appropriate consequences, providing a transparent appeals process, and building systems that scale to meet the needs of the business.
The Difference You Will Make:
As a Platform Product Manager, Standards, you will be responsible for executing on a set of strategic priorities that uphold community standards. You will work cross-functionally with engineers, data scientists, designers, operations experts, and policy experts to ensure that our policies are enforced on appropriately and seamlessly. Your work will have a significant impact on the safety and trustworthiness of our platform.
A typical day:
Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and successful product launches.
Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact.
Defining goals and success with clearly measurable objectives and key results.
Building alignment across product teams (inside and outside of Trust & Safety) and Leadership.
Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes.
Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
Developing short term plans aligned with long term goals to iteratively build platform capabilities to ensure consistent policy application and enforcement across all Airbnb teams.
Your Expertise:
5+ years product management experience
Excellent written and verbal communication ability to manage a diverse stakeholder audience
Strong analytical, troubleshooting, and problem-solving skills
Experienced in design, and hypothesis driven product development
Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment
Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
More than comfortable in an ambiguous matrixed organization
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: $65-$75/hour.
Benefits: Medical, Dental, Vision, 401K
Apply Now