PlanetTogether SME - Remote
We are seeking a PlanetTogether SME to join our team, providing comprehensive Tier-3 support for our Scheduling tool, PlanetTogether, and the Kinaxis/PlanetTogether integration.RequirementsMinimum 5+ years of experience in a technical support role supporting external customers on a software solution, ideally in a SaaS environmentExperience in Enterprise Resource Planning (ERP) support, supply chain applications ideal including Accelerator (Kinaxis Composite Workbooks and Scripting)Knowledge of relevant case tracking applicationsSolid working knowledge of Windows environments, ERP business software, and experience with web-based applicationsStrong research skillsWorking knowledge of relational databases and query writing considered an assetExperience in manufacturing, production planning, inventory management or demand management in a support or planning role a strong assetBenefitsNTT DATA is an equal opportunity employerQualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran statusNTT DATA endeavors to make its website accessible to any and all usersOriginally posted on Himalayas
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