Pharmacy Technician I – Prior Authorization (Remote)

Job Title: Pharmacy Technician I – Prior Authorization (Remote) Location: Fully Remote (U.S.) Pay Rate: $19.99 – $ 21.13/HOUR Training: • 5 weeks, Monday–Friday, 10:00 AM – 6:30 PM CST (No planned time off permitted during training) Shifts (post-training): • Monday–Friday: 11:00 AM – 11:00 PM CST (8-hour shifts; assigned by client, candidates may bid for preferred shift) • Saturday–Sunday: 8:00 AM – 11:00 PM CST (8-hour shifts) • Preference for PST time zone candidates Position Overview: The Pharmacy Technician I (Prior Authorization) handles inbound calls from providers, pharmacies, and members, providing professional and courteous assistance throughout the prior authorization process. This role requires strong attention to detail, documentation accuracy, and the ability to escalate clinical questions to the pharmacist team as appropriate. • Answer high-volume inbound calls with professionalism and empathy. • Process prior authorization requests based on established criteria. • Accurately document reviews, approvals, and denials in a timely manner. • Escalate clinical judgment calls or complex inquiries to licensed pharmacists. • Support additional duties including outbound calls, fax/ePA processing, monitoring department mailboxes, and other tasks as assigned. Requirements: • Active Pharmacy Technician license (state or national certification) preferred; must be in good standing if required by state of residence. • 1+ year of customer service, call center, or healthcare experience strongly preferred. • Strong computer and data entry skills with the ability to navigate multiple systems. • Ability to work remotely with reliable, high-speed internet (minimum 25 mbps download / 3 mbps upload — verify at WWW.SPEEDTEST.NET ). • Private, secure, and distraction-free home workspace. • Must not serve as a primary caregiver during scheduled work hours. Click on apply now for instant consideration! Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $19.99 to $21.13 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job