Patient Enrollment Specialist Team Lead - Transitions of Care 100% Remote Carebridge

Employer Industry: Healthcare Services Why consider this job opportunity: - Competitive salary with opportunities for merit increases and incentive bonuses - Comprehensive benefits package including medical, dental, vision, and wellness programs - Flexible remote work arrangement with occasional in-person training sessions - Opportunities for personal and professional growth within a Fortune 25 healthcare company - Supportive work environment that promotes teamwork and collaboration What to Expect (Job Responsibilities): - Provide technical direction and guidance to claims, customer service, or membership associates daily - Serve as a first-line resource for operational associates regarding workflow and technical processes - Monitor metrics to ensure workflow remains uninterrupted and assist associates with day-to-day technical questions - Handle complex case research and resolution while maintaining service level, quality, accuracy, and productivity records - Perform additional duties as assigned, including operational training and policy review What is Required (Qualifications): - High School diploma or equivalent required - Minimum of 5 years of related experience, with at least 3 years of expertise in relevant automated processing systems - Strong oral, written, and interpersonal communication skills - Problem-solving, facilitation, and analytical skills - Previous leadership experience preferred How to Stand Out (Preferred Qualifications): - Experience in a healthcare-related service environment - Familiarity with URAC accredited areas and associated professional competencies #HealthcareServices #RemoteWork #CareerGrowth #CompetitiveBenefits #LeadershipOpportunities We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Apply tot his job