Patient Engagement Project Manager (Direct Portfolio Project Manager) (Hybrid – Indianapolis, IN) Contract with Possible Extension
About the position Our Fortune 500 Pharmaceutical client has an exciting opportunity for a Patient Engagement Project Manager. Job Summary: We are seeking an onsite Patient Engagement Project Manager/ Direct Portfolio Manager to provide project leadership and delivery support across clinical trial initiatives, with a strong focus on patient engagement, recruitment, and retention. The role is deeply involved in the day-to-day execution of patient recruitment and retention strategies, management of trial-related activities, and coordination of high-volume, repeatable processes. Success requires strong communication skills, comfort working with cross-functional teams, and the ability to quickly learn, retain, and apply new technologies and systems (including Ariba, Fiori, and SAP). Responsibilities • Lead and manage trial-related projects and portfolios, ensuring efficient delivery and adherence to clinical trial protocols and regulatory requirements • Develop and execute patient recruitment and retention strategies for clinical trials and programs • Provide project leadership, including cross-functional collaboration, process improvement, and issue resolution • Make informed, day-to-day decisions by understanding repeatable processes, recognizing nuances, and determining next steps based on fact-dependent parameters • Work across multiple enterprise platforms and tools (including Ariba, Fiori, SAP, Excel, SharePoint, and related systems), knowing which tools to use for which tasks and retaining how to navigate each • Support records management, documentation, and compliance, as well as administrative coordination as needed • Operate comfortably in a deadline-driven environment, prioritizing work based on defined processes and associated timelines • Take direction and feedback well, applying learning quickly and retaining instructions to continuously improve delivery • Handle high-volume, repeatable processes with accuracy, efficiency, and attention to detail Requirements • 5+ years of management or coordination experience in clinical trials • 3+ years of patient engagement experience, including recruitment and retention strategies • Strong technical skills, including Excel, SharePoint, and related tools; comfort learning new systems from provided training materials (e.g., Ariba, Fiori, SAP) • Strong knowledge of clinical trial protocols, processes, and regulatory best practices • Demonstrated experience developing and executing patient recruitment and retention strategies • Proven project leadership, cross-functional collaboration, and process improvement experience • Quick learner and independent self-starter who can self-manage and self-teach • Strong critical-thinking skills and sound judgment in fact-dependent situations • Comfortable working in a deadline-driven environment with shifting priorities • Collaborative team player who also works well independently • Strong interpersonal and communication skills • 5+ years of clinical trial experience • 3+ years of patient engagement experience • Project management and/or clinical coordinator experience • Proven comfort in Technology i.e. Excel, SharePoint, and strong ability to learn new technologies from provided learning materials including SAP Ariba, Fiori • Strong communication skills and friendly communication Nice-to-haves • young and friendly Apply tot his job