Patient Benefits Advisor 2 (H)

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.The department of Patient Access has an exciting opportunity for a full-time Patient Benefits Advisor 2. The Patient Benefits Advisor 2 ensures that patients have adequate insurance coverage for services received and advises patients when there are any gaps in coverage so that appropriate payment arrangements can be made.CORE JOB FUNCTIONSGreets every individual on the phone or in person with a smile and a warm, professional greeting.Coordinates with appropriate scheduling department to schedule patient appointments when prior authorizations have not been obtained or have been denied.Assists departments with inquiries into the status of accounts, pre-certification, eligibility, financial estimates and department policies and procedures.Ensures all patient information is secure and all paperwork disposed of appropriately to preserve confidentiality.Ensures that prior authorizations are obtained and fully documented prior to the receipt of services.Contacts physician offices to obtain missing patient information.Utilizes patient estimate tools and insurance company contacts to obtain accurate out-of-pocket estimates, documents these estimates, and generates estimate letters.Updates patient accounts as necessary with correct insurance information.Submits insurance referral documentation in a timely fashion.Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONSHigh School diploma or equivalentMinimum 2 years of relevant experienceKnowledge, Skills and Attitudes:Strong customer service skillsStrong written and verbal communication skillsHighly detail oriented and organizedExcellent interpersonal skillsKnowledge of medical terminologyThe University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.Job Status:Full timeEmployee Type:Staff

Apply Now