Patient Accounts Rep, Fulltime, Remote, New Jersey
Job Summary:
The Patient Accounts Representative position supports the reduction of Accounts Receivables for the Patient Financial Services department. The Representative may also perform a variety of duties including assisting patients directly with their bill or other financial aspects of their care, correspondence response, billing and re-billing, certain denial issues, prompt handling of A/R... credits and trend monitoring.
Essential Functions:
Take actions that will support maximization of collection of balances due or account resolution from all sources. Meets Quality and Productivity expectations.
Facilitate account resolution. Accurately identify, follow-up on, or correct billing errors, lower than expected reimbursement, or denials for correction for submission or resubmission to patients and/or insurance carriers. Accurately perform actions on accounts that will result in the least amount of time and effort to bring an account to resolution based on job specific priority matrix.
Timely identify, research, and resolution any issues that may cause delays in payment or account resolution. Identify and recommend opportunities to improve collections and follow-up activities
Work collaboratively across teams, with peers, and revenue cycle departments.
Job Requirements:
HS diploma
1-2 years experience in healthcare insurance billing or account follow-up
Prior experience with Medicaid and Charity Care
Strong knowledge of Patient Accounting systems
Must be able to work in a team environment that requires quick turnaround and quality output
Scheduling Requirements:
Shift working
Tuesday-Saturday 10:30am - 6:30pm ET
Full-time
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Apply Now
The Patient Accounts Representative position supports the reduction of Accounts Receivables for the Patient Financial Services department. The Representative may also perform a variety of duties including assisting patients directly with their bill or other financial aspects of their care, correspondence response, billing and re-billing, certain denial issues, prompt handling of A/R... credits and trend monitoring.
Essential Functions:
Take actions that will support maximization of collection of balances due or account resolution from all sources. Meets Quality and Productivity expectations.
Facilitate account resolution. Accurately identify, follow-up on, or correct billing errors, lower than expected reimbursement, or denials for correction for submission or resubmission to patients and/or insurance carriers. Accurately perform actions on accounts that will result in the least amount of time and effort to bring an account to resolution based on job specific priority matrix.
Timely identify, research, and resolution any issues that may cause delays in payment or account resolution. Identify and recommend opportunities to improve collections and follow-up activities
Work collaboratively across teams, with peers, and revenue cycle departments.
Job Requirements:
HS diploma
1-2 years experience in healthcare insurance billing or account follow-up
Prior experience with Medicaid and Charity Care
Strong knowledge of Patient Accounting systems
Must be able to work in a team environment that requires quick turnaround and quality output
Scheduling Requirements:
Shift working
Tuesday-Saturday 10:30am - 6:30pm ET
Full-time
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Apply Now