Patient Accounting Rep
About the position We are dedicated to providing exceptional care to every patient, every time. St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades. Position Summary: Hospital Physician 1500 insurance claim follow up including filing appeals, submitting supporting documentation, identifying credentialing issues with payer, requesting place of service/coding review, requesting reconsideration via phone or online to ensure accurate claim payment is received. Timely and accurate resolution of assigned claims in accordance to department policies and procedures. Understanding of EOB, denial codes, CPTs and 1500 claim form is preferred. Professional written communication through system notes, appeal forms and emails. Follow up as needed with payers until claim resolution is obtained. Hybrid work schedule considered after training is complete. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values. Responsibilities • Hospital Physician 1500 insurance claim follow up including filing appeals, submitting supporting documentation, identifying credentialing issues with payer, requesting place of service/coding review, requesting reconsideration via phone or online to ensure accurate claim payment is received. • Timely and accurate resolution of assigned claims in accordance to department policies and procedures. • Professional written communication through system notes, appeal forms and emails. • Follow up as needed with payers until claim resolution is obtained. • Responsible for promoting teamwork with all members of the healthcare team. • Performs duties in a manner consistent with St. Luke’s mission and values. Requirements • Associate degree or 2 years relevant experience Nice-to-haves • Understanding of EOB, denial codes, CPTs and 1500 claim form is preferred. Benefits • Day one benefits package • Pension Plan & 401K • Competitive compensation • FSA & HSA options • PTO programs available • Education Assistance